Honestly, I have taken the look of the review here before I finally made the booking, and I have to say I have made a wrong decision. Look at those reviews with high score, sometimes I just wonder if we are stay in and talk about the same hotel.
Have stayed 3 nights there, and the experience is terrible.
a. NO English communication AT ALL! Bfore going there, I have written couple emails for the confirmation, but NEVER got an answer back! And there is NO English speaker at the reception. Sometimes there would be an old man in the morning who can speak just a little English, but his attitude is not that type of nice and willing to help. And I have NEVER met Marco, the nice guy that those lucky reviewers have met.
b. Be extremely careful when you book the room! There is no single word on the web telling you that the standard room is actually shared WC and shower! We have just been fooled by the word "STANDARD". Of course, its our negligence that not looking carefully that "comfort" room does provide shower. But is it so difficult that the hotel to explicitly state what DOES have and what DOES NOT have for each type of room?! We have booked standard rooms in other cities like Florcence, Venice, Milan and some other small towns, all has private bath! The even worse thing is, there is ONLY 2 shared bathroom on one single floor.
c. Very noisy. At night, the noice of neighborhood (a bar just across the street) and the traffic are so big that you can only shut the window completely to make the sleep. But there is NO air con in the room! Or you can wait until early 2-3am in the morning, when everything finally goes quiet, to make your sleep.
To make it short, I have been to Europe for couple times, and have stayed in more than 50 hotels in various cities and towns in Europe, THIS IS THE WORST HOTEL THAT I HAVE EVER STAYED!! NOT WORTH A SINGLE DOLLAR!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC