I read the reviews for Hotel Urbis and thought people who wrote them were thin skinned. I thought it did not sound so bad. After all, I am from a third world country and Americans are a little spoiled, right? Wrong! This hotel was the most horrible experience we had. First, the furniture's upholstery was ripped in many places; the "four-person" room we reserved was just a small room with two twin beds literally touching the sides of the queen bed, leaving no space to walk; the towels had been dried in the sun? making them as rough as 10 grit sandpaper; and the room was dirty. The worst? On the second night of our three-night stay the water heater broke, and no one was going to fix it for 5 days! We had to shower with freezing cold water for two nights. My teenage kids are still scarred by the experience.
Do not, I repeat, DO NOT go to this hotel. Pay a few bucks more. And heed Tripadvisor users' advice!

We booked this hotel through a website that included air fare and hotel. The slogan of the hotel is: "Hotel Urbis... your friendly hotel in Rome". Honestly, that´s a lie!. The recepcionists are always grumpy and they were actualy never attentive with us. The room was okay. The sheets were clean, but we did not have a bathroom inside our room, so... we had to walk a long hallway to shower (horrible).
The internet connection does not work at all and they do not offer Wi- Fi.
The location is actually the only good thing. Besides of what everyone said, the zone is really safe and nice. Termini Station is great!.
Do not go to this hotel. It is not worth it.

We arrived at the Hotel Urbis, to find that our room had been given to someone else, eventhough we saw our name on the book. So we were told we had to upgrade to another room and pay €20 extra per night. I questioned this with the receptionist as it wasn't my fault. His reply was ''What choice do you have?'', knowing fine well we had already paid in full via the website. We had to stump up.

The reception to the hotel was up some really decrepit stairs, or a really old narrow lift, which looked more like a chicken coup. The room its self had a really cheap naff bed, the walls were filthy, unsure if they had seen a lick of paint for years. The walls were paper thin so you could constantly hear your neighbour and their kids, dusty floors. We were also made to change rooms, to a smaller one, with no TV on the last night. The communal bathrooms was dirty, and on one occasion there were bird droppings all over.
I would strongly recommend you avoid this hotel.... Good location- rubbish hotel

This hotel is terrible with everything especially their poor services and attitude! I’ve reserved this hotel because they can provide 3 beds in one room for my family. But the old man there can’t provide any good services and cannot speak good English when we were trying to ask for hot water! My parent can’t speak English and one day, I’m going to buy something and therefore ask my parent to go back to the hotel first. However, the old men were not allowed my dad to get the key. It is impossible that he can’t recognize my parent because we have already stayed there for 2 nights! He just tried to find some problem and made difficulty to my parent.

I’m totally DISSATISFIED with their services and I’m strongly NOT recommended this hotel to everybody! No breakfast, no air-conditioning, plus, bad first impression for my parent who comes from far away to traveling here!