This is my fourth time staying this hotel, but they have a room preferation problem. The room is very nice and clean on 3rd floor, but they put only 3-single bed instead for 4-person as per my room reservation (quadropla 2-singole & 1-matrimoniale). I suggest to put additional 1-single bed but they says that no more chambermaids on duty. All they have to do was to a find a room that suit to my reservation - room 114. A very ugly, dirty painted, broken door on c.r., bedit water leak and defective beds. A great experience for us, but there's nothing we can do instead to be content because we're only temporary - 2 nights huh!
Please upgrade your service in term of room preferation.
- Cascina Palace Rome
- Cascina Palace Hotel
- Cascina Palace
