We booked this hotel for my 50th bithday celebration- I travelled with my 21 yhear old son and specified a twin room- when we arrived they claimed they didnt have a twin room and onyl after much deliiberation agreed to put a camp bed in the room for 1 night and move us to a twin the next day!- completely unsuitable! my son is 6foot 5 tall! - the next morning we politely asked when our new room would be ready-the very aggressive manager told us that he had never said that and because we had accepted a camp bed for the first night they wouldnt move us ! we were so upset and had to go out and find another hotel and incur the full cost for the novocentro- only aftert going back to check o9ut did he apologies and ask us please not to complain to easy jet or write a bad review on trip advisor- and he then tod us he would find us another room! appauling- hotel room really small, down a shabby backstreet , breakfast despite reviews was poor with no fresh fruit- dont go there if you can possibly avoid it!- there are much better hotels not far away and nearer the colusseum for not much more money!!!- additionally hotel was really noisy at night- walls paper thin
- Novecento Hotel Rome
