We are a young british married couple, the hotel was not a bad location as its close to the termini. The website is a complete lie and is nothing like the real hotel! Our room was a disgrace, the floors were dirty, bed sheets were stained and had holes in aswell as the curtains, dust covered pretty much the whole room especially on the bed when pulling the bedsheets back, wallpaper was hanging off in numerous places, several cracks in the ceiling, furniture was dirty, extra sheets and pillows in the wardrobe which was filthy and very very smelly and musty, the bathroom was falling apart, toilet seat was broken, shower head was coming off the wall and when having a shower it flooded the bathroom which then leaked into the bedroom our solution was to build a dam using the towels provided (which were also stained with black marks and even what looked like blood on one). The staff wasnt very friendly or helpfull as when i went to tell them about the flooding shower the man behind the desk simply said, "theres nothing i can do"! Breakfast was abismal, there was a choice of, toast in a packet, bread rolls and croissants with what i hope was icing or something on top, there was a juice machine and that was it. The glasses used for the juice were filthy. The breakfast area stunk of cigarettes as they stood behind the other side of the desk and smoked. Me and my wife stayed out as late as we could so we could spend minimum time possible in the hotel (literally to sleep).
Overall as i said above i would avoid the HOTEL BIANCA at all costs!!!!!
- Bianca Hotel Rome
