We spent 3 nights in this hotel, and altogether we were very satisfied. The location of the hotel is not central, (probably that's why it is cheaper) but it's not in the suburbs, and it is very easy to reach there: 10 minutes walk to metro station (Furio Camillo - 6 stations away from the Termini railway station) or there's a bus stop right next to the hotel (bus line 628), which takes you to Piazza Venezia and further. There's a supermarket, bread shop and a special italian food-shop near.
The hotel itself may not be 4-star, but they are certainly trying. The room is cleaned every day, the towels are changed every day. The bath tube was a bit moldy, but it was clean anyway. (I always bring cleaning tissues with me and do the cleaning myself, but there was not much to do there actually... :-) The room was spacious and comfortable, it was overlooking the huge park in front of the building. It think we got one of the best rooms (room no. 312) on the third floor with a kingsized bed.
The breakfast was buffet-type, it was correct, maybe not that wide variety (one type of ham, cheese, bread, croissant, butter, boiled eggs, jam, yoghurt, coffee, tea, milk) but you can eat as much as you want to.
The staff was ok, however we didn't need too much help, but they can help you for sure, they speak good English. If you arrive too early, you can't go to your room, but they can keep you luggage there.
All in all: if you have luxury needs, this may not be the perfect one for you, but if you want to stay in a nice, clean, modern hotel for your sigthseeing trip, then I really recommend it, because the price is much more lower than the hotels in the central with much worse quality!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC