My friend and I visited the roof terrace in this hotel after a long day doing the sights. To our utter dispair we were treated so badly I am now prompted to write a review so that I can save other visitors from the dispectable and shameful behaviour of the staff on the roof terrace. My friend ordered a Singapore Gin Sling and I ordered a Bloody Mary. My friends drink was utterly revolting. God only knows what it was made from! We doubted if there was alcohol in it. My drink was served up with so much chilli it practically burned my mouth. I returned the drink but the new drink served to me had no alcohol - either Gin or Vodka in it at all. The staff here are arrogant and do not deserve to have a job. They also charged us over £100 to add insult to injury. If this hotel was the last one in Rome we would not use it again.
- Grand Hotel Rome
