We stayed here with our two children (10 and 8). The family room was essentially a smallish room with a double bed on a mezzanine level above. I saw another family room similarly designed. We had no view whatsoever. But, it is in a great location, is quiet, the staff are charming, and the rooms were
spotlessly clean. The breakfast is simple but good, and the cappucino was excellent.

I think it should be a 2 stars is in a second floor of an ancient building the lobby was depressing, the room was average but no fridge, the breakfast was lousy, there were nobody to help with the luggage has to take two different elevators. The only good thing was the location very close to spanish steps and Fontana di Trevi.

It was our second visit to Rome and have liked to stay in the same area as our last time ,near the Antic Rome near to Spanish Steers even though we know that it will cost us more than any other area in Rome. City hotel is 3* star hotel but after our opinion it is not more than 2*.The value for money very low.First of all, I have sent one e mail to their e mail address, inform them when we will arrive .We never took any answer back. Upon our arrival an impolite receptionist welcome us.Then my wife had inform him that she has fear for use the hotel lift ,he told her that there was not any other way to go up stairs. Of course it was, by our support using the fair escape exist .That it was not able for him to her know…..It is on the web site that there is an internet connection all over the hotel. It was not. We have the family room 201 and it was able either in the or in the corridor .I have to work in the reception. The breakfast it was very poor ,no eggs no normal cheese not fruit .On other older receptionist had bad the things better for us .The staff in the breakfast room and the cleaning staff very good.I would not recommend this hotel to any other …….

The location of this hotel is excellent, so good in fact that the only time we needed to use public transport was to and from the airport.
The staff at the hotel were very welcoming and happy to offer advice, call a taxi to the airport etc. However we were a bit dissapointed that they couldn't provide an iron for our use, instead they offered a chargeable ironing service which wasn't available on the Saturday evening when we enquired.
Breakfast was a quite basic buffet affair but the coffee was excellent which set us up for the day.
Our room had classic Italian decor and was very clean with a comfy bed. It wasn't huge but the high ceilings made it feel bigger and it was fine for a mini-break.