This would have to be one of the worst hotels I've ever stayed in. The rooms and especially the towels were filthy (and they weren't changed during our 4 day stay) , the toilet smelt disgusting, and the service was horrendous.

You normally pay an extra €5 per day for the use of air conditioning. That's fine except when I booked the hotel they agreed to include that in the price. When I went to check out the old woman working there refused to return my passport because she said I had to pay the €5 per day. She accused me of lying when I said it was included. When her grandson arrived he confirmed what I had said and she didn't even bother to apologise. I almost missed my train because of her.

Kind, considerate and hospitable concern of management for its guests. Knowledgable with directions and travel suggestions. Great location-central to key points of interest, shopping, transporation, restaurants and wonderful gelaterias! Walk anywhere-Vatican, Campe de Fiore, Pantheon, Trevi, Piazza Navona, Colloseum, Spanish Steps. etc. While we could not check in early, we were able to leave our luggage. Everything was clean. Rooms are comfortable but not plush-old world charm with its nicely appointed marble decor, cedar built in closets and clean windows. Beds were comfortable but not cushy. Having extra pillows and blankets in the closet was useful. We were surprised that air conditioning was not included in the room price. The tv was mounted high but small screen made it difficult to see. We were not in Rome to watch tv so tv was not an issue.

We felt very secure and safe. Breakfast, included in price, was a nice touch if you have a busy agenda. As we were leaving for an early morning tour of Vatican City, the rain began to pour. Management jumped into action, before we could ask for assistance, to call a taxi for us. Beautiful! Having the luxury of the offer of a quick, timely ride to the triain station upon our departure was great.

Overall, we would rate this as a pleasant experience and recommend Hotel Primavera to anyone looking for comfort, location and friendly atmosphere.

A very nice hotel, good service, clean and big rooms. I advise this hotel to everybody who don't want to stay at 4*-5* hotel. Especially thanks to Flavio!!!

I stayed at Primavera a couple of years ago and booked it for my daughter and her partner when we treated them to a trip to Rome. They loved it for the same reasons - the rooms, although simple, are spotlessly clean with sat TV; the power shower is fantastic; the owner/manager and staff are very friendly and helpful. Best of all is the location - just off Piazza Navona so you won't need transport for most of the sights. I don't recognise the place from some of your negative reviews. Go, it's fine, just don't expect bland luxury in a 2* hotel.