This is my first bad review of a place - I am not that picky and rarely make a fuss about a mediocre place but I would say that for the price, this place really sucked. We only stayed for 2 nights, thank god.
Things that were bad:
- very rude staff. I called down to reception to ask for the wifi password. The person answering the phone didn't even say hello and then when I asked for the password, he yelled at me over the phone "come down!".
- the free breakfast (although we really were not expecting much) was awful! They couldn't even get a simple glass of juice or cup of yogurt right - the juice was watered down and tasted more like bad kool-aid and the yogurt didn't even taste like real dairy.
- there was a really gross white stain on the bed cover - right in the middle of the bed and was the first thing we noticed when we got to the room (shows just how obvious it was)
- when we checked in they gave us a room that hadn't been cleaned yet so we had to go back down to ask for another room and then were made to feel like we were inconveniencing them
- mold in the bathroom above the shower (lots of it)
- we asked reception for a cab to the airport and he quoted us 60 euro. That seemed high and I got suspicious so looked it up online and was able to find several companies that charged a flat rate of 40 euros! Just goes to show how unhelpful they were. We wouldn't even dream of asking for food recommendations from these people.
- we put up the 'do not disturb' sign when we left for the morning as we didnt really want their cleaning staff in our room (we had some valuables and they don't have safes in the rooms). When we came back, the sign was off our door and the room had been serviced - I don't even know what to say about this!
Overall, one of the worst places ive stayed at for the price. The only positive I can think of what the free wifi. I've been backpacking through south-east Asia and stayed at nicer places for a tenth of the cost. I booked this place on hotwire.com and it will definitely be the last time I use that service! I would have much rather spent a few extra dollars to stay in a nicer place which is closer to the sites and I suggest you do the same!
- Pacific Hotel Rome
