My family try to call me and like for 20 minutes nobody answer the phone, and finally when someone answer the phone, she was extremely unpolite and she never apologyse, she just said "what u need", so finally i just ask her the room number; then and the front desk we asked her about the roma pass and she said " i 'm sorry i don't have time now but there was noone else at the front desk.
This is the trip of our lives in europe in the are giving us a bad image for tourists and i mean i am a travel agent
- Eur Suite Rome
- Hotel Eur Suite
