I booked and paid 3 months in advance the 1 bedroom apartment we were a party of 2 ladies 2 teenagers (14) boy and girl. We liked the look of it on the net we wanted a kitchen so we could cook and make a cuppa. On arrival at 9.30pm we were told could not have the apartment person in it is still there was sick had seen a doctor was told he could not b moved, we said if he is that sick he should b in a hospital. We were put into 2 separate rooms 2 single beds in each no cooking facilities not even a kettle. We then had to pay for every meal we had. When standing outside the next morning we saw a husband and wife 2 small children go through the entry to the apartment we booked it is the separate gated area next to the hotel if you looking at it on the site. I recieved no phone call regarding the change had to stay otherwise would have blown my money. Will never stay at that hotel again and in regards to agoda will not use them again either.
- Apollo Hotel Rome
