Absolutly helpful, 100% fluent in english receptionists, willing to draw you on map which you get there any place you wanna go, with bus stops and metro.
Very comfortable rooms, great clean bathrooms, with AC working very pleasantly all the time.
Location is just unreplaceable. Absolutely everywhere a turist would wish to go, you can go on foot. Walking distance from Piazza Spaanga, Piazza Navona, Piazza Venezia...
Except location the best thing is probably the breakfast, with more then 3 versions of croasans etc., with ability to order by room service, free of charge.

This was the third time that we stayed at the Fontanella Borghese. The hotel has a great central location and is within walking distance of most tourist sites. Reasonably priced considering the location.
However the downside is that there is a small slow elevator and the rooms arer small. The rooms are old and not luxiurious but considering the price they are a good value.

We stayed at this hotel upon arriving in Rome. The entry way into the hotel looked nicer than the interior of the rooms. The hotel might also be a little tricky to find since it is inside a gated courtyard (sometimes it's open) on the second floor. There is a miniature elevator for you to send your luggage up in but won't fit much beyond that.

The rooms were a little bare and tired looking. We were a little disappointing by the quality and size of the room for the price.

The location was the best thing about this hotel, as it was very conveniently located near the spanish steps and shopping area.

The service of the front desk was generally pretty unfriendly. The young lady that was there when the second half of our group arrived was extremely rude and gave us a lot of attitude when we forgot to leave our passport at the front desk for about an hour. The man who was at the reception later in the evening was also very rude. We had a couple questions about getting around the city and he answered rather begrudgingly with a lot of sighing and silent staring.

The woman who prepared fresh coffee and breakfast in the morning was very nice, as was the owner, whom we met on the last day while checking out.

This hotel was filthy and the ac did not work. We checked-in, went to the room and immediately checked out. The gentleman at the front desk would not refund our money and we had to pay for another hotel. He actually was extremely rude and made my daughter and me very uncomfortable. I would NOT recommend this hotel to anyone.