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Hotel Madrid – reviews, photos

Via Mario de' Fiori 93-95, 00187 Rome, Italy
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Hotel Madrid
Ranked #150 of 1,286 hotels in Rome
4.5 of 5 stars 266 Reviews
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266 reviews from our community

What travellers say about this hotel
  • Spanish steps(15)
  • Trevi fountain(7)
  • Great location(4)
  • Very good(4)
  • High end shopping(3)
Traveller rating
    142
    98
    17
    8
    1
Only show reviews for Family (106) | Couples (64) | Business (13)
Date Rating
Rio de Janeiro, RJ
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Nice location”
4 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

It is a small three star hotel near Spanish plaza, a superb location to visit what is best in Rome. We stayed in a two room with a bed that fits well for three people; for four maybe will be a little tight. The bath is bigger than you can find in this kind of hotel. The breakfast is nice and has a beautifull view of Rome roofs. In the last day, due to our flight time, we asked a late check out and we were kindly attended. The reception is not big, an indirect incentive to run to the beautifull Rome streets, but has a some sofas, books and tourist guides to browser.
Maybe there are nicer hotels in its range in Rome but due to its location and overall quality we would certainly return.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review
2 February 2012
Dear Sir or Madame,

We thank you for the precious time and thoughtfulness you have spent on commenting your last stay at the Hotel Madrid Roma on Tripadvisor.
Thank you once again for your very nice comment and for your recommendation for our hotel, which have made us very pleased.

Many Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Very good Italian hotel with superb location!”
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Location, location, location!
It's perfectly located hotel with 200 meters from Spanish Steps and c.a. 400 meters from Fontanna Di Trevi! It's also very close to all other attractions such as Piazza Venezia, not far away from Piazza Navona, also perfect for weekend shopping on Via del Corso and nearby Via dei Condotti (prada, gucci, bvlgari, etc.)
Very good and rich breakfast in hotel's ristorante located beautifully on the roof!
Rooms are clean, warm and so Italian. Great hotel!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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FulvioG, Direttore at Hotel Madrid, responded to this review
6 February 2012
Dear Guest,
thank you very much for your kind review and comments.
We are very happy that you enjoyed your stay with us and you appreciated our incredible location in the heart of the Historical centre of Rome, rooms, food and The Roof-garden with service of our staff.
We are already looking forward to welcoming you back soon!
My warmest regards
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Cardiff, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Nice hotel with a great location!”
4 of 5 stars Reviewed 11 January 2012

I was in Rome during the 3rd week of December 2011. It was very near to the Spagna Metro station, and it is incredibly near to both the Spanish Steps and Trevi Fountain. The famous Via dei Condotti is just 2 blocks away. I was amazed with the perfect location of this hotel.

The staff were very nice to us throughout our stay. The concierge was helpful in answering our questions and providing suggestions. If you have a laptop (or a smartphone with wifi), you can use the wifi-network for 5 Euros for the entire length of your stay. I enjoyed my morning interactions with the lady at the rooftop restaurant. She makes excellent cappuccino. Her coffee was so good that to the point it became something me & my fiancee look forward to every single morning!

I was impressed with the size of the room and the toilet. While the bed was like any average hotel, the shower is incredibly good. Must have been a recent installment. Overall I had a very pleasant stay. I couldn't have chosen a better hotel with such an excellent location. Highly recommended to all!

Room Tip: If you're a coffee person, don't miss the cappuccino at the rooftop restaurant
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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FulvioG, Direttore at Hotel Madrid, responded to this review
24 January 2012
Dear Guest,
thank you very much for your kind review and comments.
We are very happy that you enjoyed your stay with us and you appreciated our location, the Panoramic Roof-garden with buffet breakfast, food , cappuccino and
especially the service of our staff.
We are already looking forward to welcoming you back soon!
My warmest regards
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White Plains, New York
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“ok”
3 of 5 stars Reviewed 12 December 2011

so basically this hotel is ok, nothing great or fancy but it is in a good location. the breakfast is ok. some of the staff are a bit rude and short, others are quite polite and helpful, depends who you get. would i stay here again, probably not but it was ok. its also quite expensive for what it is which is probably why i wouldnt stay here again. the elevator is scary. not very clean and it needs to be updated, especially the rooms. also, i dont know what they did with the bed frames and/or mattresses but ours tilted up at the foot end!?! weird! resulting in some uncomfortable sleeping. small tv, 3 channels.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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FulvioG, Direttore at Hotel Madrid, responded to this review
13 December 2011
Dear Guest,
We thank you for your objectivity and your positive comments, as you mentioned.
The Hotel Madrid is one of the most famous 3 Stars of The Spanish Steps area and it is the real centre of the city of Rome with no doubt .
But because is an Historical palace of the end of '600 so important it brings with it some restriction as we have to respect the history and the stile and a lot of details that can not be changed like the elevator.
All our Satellite tv are big 22/26"and new , than there are 10 italian channels and 7 foreigns channels like CNN, BBC, TELEMADRID, DEUTCH EUROSPORT,FRANCE1, MTV, BCE.
We are looking forward to welcoming you back at our property!
Kind regards
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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
“Great service”
4 of 5 stars Reviewed 28 October 2011
3
people found this review helpful

I stayed at the Hotel Madrid in early October. There was an issue with my reservation but the staff handled it really well. Luciano is the name of the person who helped me. He was professional and service oriented and turned a bad experience into a good one. The ladies in the breakfast room are very nice and helpful… the location is fantastic, I was very satisfied with the service and I will definitely come back.
Thanks to the staff for making my stay in Rome memorable

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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FulvioG, Direttore at Hotel Madrid, responded to this review
29 October 2011
Dear Guest,
Thank you very much for your kind riview.
We are very happy to have exceeded your expectations and that you appreciated all aspects of our property, from the perfect location and rooms.
Above all, what makes me real proud of is the compliments with regards to my staff that I would be very pleased to report, especially to our concierge Luciano.
Looking forward to welcoming you back,
I send you my best regards
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Additional Information about Hotel Madrid

  • Madrid Hotel Rome
  • Hotel Madrid Rome
Address: Via Mario de' Fiori 93-95, 00187 Rome, Italy
Price range (per night):* INR9,028 - 18,948

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