Having just returned from Rome, I am not one of these people with extremely ridiculous standards and I knew I'd booked a 2 star hotel so wasn't really expecting much however I was disappointed with the standard of room that we did get. There was several things that I'd warn about before booking.
The hotel has the potential to be great as it's in a great location next to the underground, the Termini and Via National. The free breakfast was great and even the old crazy lift added character to the place.
When we arrived it was a fairly simple check in process, the reception desk was helpful enough and we were taken to our room. The room was a double which in turn was 2 single beds pushed together, it faced another building across the way so there was no view. The roof had extreme dampness marks on it and the window pane of the french doors wasn't attached to the actual wood so the glass flapped about. In the summer warmer months this wouldn't have been an issue but it was January and pretty cold. The shutters over the window don't keep any of the heat in so it was a really cold room.
The bathroom was fine apart from the toilet coming away from the wall everytime you sat on it and it filled the bathroom floor with toilet water which wasn't pleasant.
We'd also asked for a non-smoking room but people smoking in the next room meant that we could smell all the smoke. Becase of the vents it was like they were smoking in your room.
I complained about all of the issues and didn't really get anywhere as their English wasn't great, one of the desk people came in and sprayed fabreeze everywhere which just made it worse so we had to open up the windows and the room ended up freezing again.
The cleaners made a fair attempt at keeping it clean but just folded up our old towels instead of replacing them and given that we stayed for 6 nights I had to ask for some new towels.
I hate to moan but it just fell short and had the potential to be a wee gem if it just tightened up on attention to detail.
- Nardizzi Americana Rome
- Nardizzi Americana Hotel
- Nardizzi Americana Hotel Rome
