This was absolutely the worst hotel I have stayed in in myentire life. The staff was so rude. This gentleman at the front desk in particular was inexplicably rude and childish. First of all, the hotel is NOT close to rome. You need to take the metro the nearly the last station on the line and then take the bus for another half an hour. If you're in rome for a short time do not waste your precious time travelling to and from your hotel. It's in the middle of no where! Second, there was no hot water. Third, when i told the concierge there was no hot water he told me it wasn't his problem I was so shocked I said " it's not your problem?" and he says "no, go talk to someone else!" so i asked for his manager's phone number which he refused to give me...i asked for the manager's name...which h refused to give me. so i told him i could find the number on my own and asked him for his name to which he repled that he didn't have a name and turned his back and went into the back office. i was so furious i just stood there shaking. DO NOT RUIN YOUR TRIP TO ROME BY STAYING AT THIS HOTEL.