We booked a room in July for arrival the 3rd week of Oct 2011. They charged our AMEX for the full amt of our 4 nite stay.The first week of Oct, 2 weeks prior to our arrival, we were forced to cancel due to my husband having heart surgery.They refused to issue a refund and we were force to sek recovery from AMEX. We have been going to this hotel since the 1980s. NEVER AGAIN!.

We stayed here with our two children (2 years and 5 months), although not the most child friendly layout we found the staff to be very accommodating and nothing was too much trouble.

It is in a great location, close to the Spanish steps and not too far from the Trevi Fountain.
The breakfast each morning was enjoyable and the staff in the breakfast room very friendly.

If you are used to modern flashy rooms then this hotel is not for you, it has a great history and as mentioned above old Italian charm. We enjoyed our stay here and would stay again.

I stayed at a double room for 1 week for business. It is a poor business hotel as the amenities are lacking and poor WiFi speeds. As a tourist

Room and the hotel interior is dated (have character?). Room was not particularly clean, lack furnishings and in dire need of an update. One positive is the newly renovated fitness room on the 2nd floor.

Service was average. A few more smiles here and there would have been appreciated.

Breakfast had a good selection similar to other hotels in continental Europe but lacked the customary espresso/capuccino that most hotels/B&Bs offer in Italy.

The hotel is nicely situated for a tourist who is in a hurry but for those that may have more time, I'd suggest heading out of the historical core and stay across the river Arno near the Ottaviano and Lepanto Metro stations as you will still have access to the Metro but will be staying where the Romans actually live and work.

Originally scheduled to stay 2 weeks, I cut my stay at this particular hotel short and left to much better pastures. On this trip; I stayed at 3 different hotels in Rome and this hotel is definitely not worthy of another stay.

Hotel was in a great location, very close to Spanish Steps, Spagna Metro and Barberini, and was quite nice. Breakfast was ok, nothing flash but all the basics. The issue I had with the hotel, were the walls were as thin as paper, and the beds are quite old and squeak - enough said, hard to get to sleep with someone next door enjoying the romance, and equally hard to get a good nights sleep on a squeaky bed.
One other point, they offer a free welcome drink, but when I went to have it, I was told it is only served during 3-6pm - how welcoming, seeing that the bar is open after 6pm, and does not fit in well to a day of sightseeing - either offer a welcome drink or none at all. not something that an actuary has worked out no one will ever have : )