I booked this hotel thinking the reviews were a bit harsh and decided to give it a go and I have to say it was not for my boyfriend and I.
I have to say the morning/afternoon clerk was extremely nice and helpful and the breakfast was decent (you had a wide range of meats, rolls and typical continental breakfast). The location was OK it was a bit of a walk to and from the main attractions maybe 20mins (mainly up and down hill) but we did not mind. It is about 15mins from Termini station which was handy.
Unfortunatly the bad overides the good when it comes to this hotel: It was old and tacky. The room, you could not swing a cat in, the Air con (not that it worked) kept me awake every night because it was loud and rattled. The shower is ancient, the walls have carpet material on, the bed spread made me itch and when I got home this afternoon I had bites all over my body. The TV- to be honest I did not see the point in there being a TV because it small and it was like watching TV back in the 90s with the fuzzy reception. The garden/smoking area needs a darn good revamp and it was like sitting in some tacky bar in Benidorm.
The night clerk I thought was rude and made me feel unwelcome. I asked for a bottled water and he simply looked distressed at the fact he had to get off his chair. Last night he was carrying water bottles and my boyfriend opened the door for him and he just grumbled at him; not even making the effort to say gratzie or thank you. He was scruffy looking and he stared a lot at us which made me feel uncomfortable.
Yes the hotel is budget but for £100 a night you expect a decent shower, TV and polite staff (only night staff in this case). Overall there were good points to this hotel as I have mentioned but for me I just think it needs a complete revamp both staff and decor.
- Brasile Hotel Rome
