We stayed at this hotel for three nights in mid September 2011. It was booked several months before and I was aware of some of the reviews. Whoever grades the hotels in Rome have got this one wrong. It is by no means a four star. Our room, on the first floor overlooking the main street was generally small and the bathroom tiny. The bathroom was moderately clean although the shower tiles could have done with a spray of disinfectant. The furniture / wardrobe was old and outdated. There was mould/mildew on the ceiling above the door as you walked in. Generally, the room was in need of a refurb. The reception area however was done very smart with a sense of "olde worlde" about it. Breakfast was average - usual continental style and nothing to write home about although did fill a gap. Some of the staff on reception could do with a course in customer relations. Perhaps a smile every now and again and engage the customer in conversation about their trip wouldn't have gone a miss. The roof top terrace was good. There was plenty of seating up there and provided an escape for an hour to sit and relax, watching the hustle and bustle of the streets below.
The bonus side of this hotel is its location. It is situated just a two minute walk away from the central train station and bus / tram terminus. This was extremely useful to us as we had bought a Roma Card and used public transport a lot. As they say, all roads lead to Rome, in our case, all buses and trams led to within 2 minutes of our hotel. The area that the hotel is situated in was also quite pleasant. There are ample cafes/bars/restaurants very close by and some lovely buildings / architecture to explore just moments away.
We paid 313 Euros for our three night stay here, and then there was an extra 18 Euros on top for the "tourist tax". Being classed as a 4 star hotel, the tax meant we paid 3 Euros each a night. If this was a 3 start hotel it would have been 2 Euros each a night.
All in all, the hotel experience didn't ruin our holiday, but when you stay at what is advertised as a 4* hotel, you would expect better. If I had to do it again, I wouldn't stay here, but would go to either a 3* hotel whose prices reflect it, or pay a little more for a genuine 4*.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC