We stayed here for 3 nights. The room had an odor. The day clerk was very rude. We asked for extra towels and never got them. Clerk comment, "We can't drop everything just to help you". Drinking glasses dirty. Breakfast served stale food. Bed was dilapidated. Limited air conditioning. Had to run the water for 20 minutes before it got warm. Red spots on walls. Location is in a questionable area. No deadbolts on the door. During the last night of our stay, someone entered our room between 12:30 and 5:00 in the morning - while we were sleeping! Camera, jewlery, money and purse was stolen. The room next to us was also robbed of their jewelry and money. The police think we were probably drugged, which is why none of us awoke during the robberies. The hotel staff was not helpful. We reported it to the manager before leaving, and none of her staff reported to her that there were robberies or that the police had been there. This hotel is a disaster. Avoid it at all costs. And never stay at a hotel without a deadbolt on your door!
- Daniela Hotel Rome
