Would like to thank Ivan at the front desk for all his help during my stay, which was unfortunately curtailed due to mechanical problems beyond night staff's control. I did feel that the people, especially Ivan, were courteous, friendly and helpful, showering me with guidebooks and capuccino. The location is not bad, especially during January sales, .... and it only takes a day or two to get one's bearings and learn the layout of Roma. Fontana di Trevi, Plaza Espagna and Campo de Fiori are all fairly close. Great rates too, I should add. Grazie, Ivan for your grand good cheer which improved my trip in so many ways!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 January 2012
Dear Jumpsturdy -
I am very happy for your comment and for the compliment, for me it was a pleasure to help you and make your trip more enjoyable
We hope to see you here again.
Warmest Regards
Ivan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC