So the hotel is ok, but the ad photos have been taken with good lighting and angles.
In actuality although our rooms were spacious being 'superior rooms' the decor is faded with dingy lighting. Run down chintz really.
The amenities are adequate as a whole but we did have a few problems. Our bath had no plug and we regularly flooded the bathroom as the shower door didn't make a proper seal with the bath.
The AC in my sisters room was excellent, the room felt like a fridge but our AC could actually constitute a health hazard, disgustingly filthy inside and rattled constantly.

The breakfast terrace is lovely, although with a hideous statue made I think of paper mache.

Location wise this place is perfect and the staff are extremely helpful and friendly. I just feel that to qualify for 4 stars and be worth the price you pay the interior needs a big overhaul. Until then I think you can definately find better hotels for cheaper prices.

I stayed at the Richmond in April 2008 with my family. We were given a suite on the first floor. Our room was spacious with large windows allowing natural light in. The room and bathroom were cleaned regularly and overall we found it to be very comfortable. My sister got sick during the trip and the staff brought tea to our room for free. The breakfast area is on the roof with nice views of the surrounding area. The hotel is across from the Roman forum and a short walk to other sights and a Metro stop is nearby. The hotel staff was very friendly and helpful.

The location only minutes from the Roman Forum and Colosseum is fantastic, but this also means that there is a lot of traffic noise at all hours of the day. The hotel will kindly issue you with ear plugs so you can get some sleep.

It is clean, the view from the hotel’s rooftop terrace of the Forum as you breakfast is amazing, it is easy to get to from the main train station or by the metro, it is a convenient base to explore the rest of Rome, and the hotel staff are helpful and friendly.

But like most hotels in Rome I’ve stayed in, you can’t help feeling it’s overpriced. The bathroom is tiny, especially the shower. I’m only 5’3’’ and I still had trouble turning around in it. The hot water takes about 2-3 minutes to come on from when you turn on the taps. The rack to hang your clothes in the wardrobe is so high that I had to stand on a chair. My mind is still boggling over how to open and use the safe. And I’m sure the view from my window would have been fantastic if I was able to open the shutters and see it! I had to push them out to the point where the clasp was held and could just make it out through the gap between and below the shutters.

But overall, the experience at Richmond was cosy. After 8 days I felt very much at home. There are lots of restaurants right next door that are really good, and who can complain when such history is on your doorstep?

Excellent location. It's near from Colisseu, Piazza Navona and many restaurants and stores.

The staff is absolutelly above average. The rooms are very comfortable and clean. There's a roof restaurant where you can have your brakfast and appreciate the landscape of Rome.

I really recommend this hotel.