We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Mercure Roma West

Mercure Roma West – reviews, photos

4.0 of 5
Viale Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
Hotel amenities
Mercure Roma West
Mercure Roma West
Mercure Roma West
Mercure Roma West
Mercure Roma West
Mercure Roma West
Ranked #530 of 1,287 hotels in Rome
3.5 of 5 stars 142 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

142 reviews from our community

    Trip type
Traveller rating
    24
    50
    41
    17
    10
Date Rating
London
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“sheraton on a budget”
3 of 5 stars Reviewed 26 April 2011
1
person found this review helpful

Front of hotel is appealing and lobby is beautiful. Check in was ok as receptionists are keen to handover your door card and get rid of you. I believe the people who complain most about this hotel are those who thought they have got a good hotel on a bargain price. This hotel is a SPG category 2 hotel therefore don't expect much and also look out for their discount price. The rooms are clean but common area carpets can do with a replacement. The room furniture are tired and wallpaper has not been changed for a while. The bathrooms are excellent and very clean. The location of the hotel is far from the city centre so if commuting by bus and metro add an extra 45mins to get to city centre or take the hotel bus for 5 euro return. The bus and metro cost 1 euro each way but if you want muliple use of metro buy the 4 euro per day ticket. Avoid bus 705 on Sundays and public holidays take bus 130. The meals are overpriced try a cafe beside the filling station next door to the hotel
If you manage your expectations and need a decent hotel to explore Rome this is a place for you.

  • Stayed April 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask andynaija about Mercure Roma West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
1 review
“Worst hotel I have ever stayed in and I stay in hotels 120+ nights per year”
1 of 5 stars Reviewed 25 April 2011

Worst hotel I ever stayed in. The hotel is dirty and the staff is rude. Buffet breakfast is always cold and they water down the coffee and juice instead of making/bringing more if they start to run out. Restaurant is also very dirty. You can't even buy a coffee in the morning - you have to buy the buffet breakfast. They have coffee vending machines that only take change, but the hotel has no change if you need it. If you do have change and put in more money than the product cost, the vending machines do not give change. They have a pool, but if you are a woman you need to wear a bathing cap and that will cost you 3 euros. Hotel staff is rude and must not like Americans because they would not wait on us in the restaurant, we waited 20 minutes while they served all the European customers that came in after us, and then we left. When we complained, they hotel staff did not care and just shrugged their shoulders at us. I could go on and on, but I'll just close with DO NOT STAY HERE - TERRIBLE.

  • Stayed April 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask GrayauskieJ about Mercure Roma West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

Piccolo Borgo
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d529329?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Abitazione Pigneto
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d237200?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Santa Rosa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d275770?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mercure Roma Corso Trieste
4 of 5 stars
Show Prices ABS:HotelCheckRates-d259309?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Hassler
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d191332?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Boston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice and clean budget hotel”
4 of 5 stars Reviewed 19 April 2011

The hotel is nice and clean. Front desk staff is very helpful. The location is a bit far from the center, however you can take a bus just outside the hotel and it takes about 25 minutes to get to the metro station and about 15 more minutes to get to the center. Nice breakfast spread as well.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Maripusha about Mercure Roma West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Decent hotel, but in the wrong part of town.”
3 of 5 stars Reviewed 25 March 2011

Being an American, I expect a few things from hotels. #1 free internet, this hotel charges for it unless you use free wi-fi in the lobby. #2 somewhat of a comfy bed, this hotel completely fails in the comfy bed department. It was like plywood with a nice pillow. The double bed room is small, I would not recommend it for more than one person. The bathroom is nice however. Good shower, all tile walls and floor. Bidet that only sprays out, not up. The worst part of this hotel, is the area its in, kind of looks like the wrong part of town, not a place you would want to walk around at dark.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ramtrucker about Mercure Roma West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zadar, Croatia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“well, it is ok”
3 of 5 stars Reviewed 26 December 2010
1
person found this review helpful

Room was spacious (classic room we booked), everything was clean at the beginning and through the rest of the stay. Housekeeping did its job very good.

I must emphasize the politeness of staff at wellness centre (Sara, sei molto gentile, brava :-)) but not the staff at the reception. I am quite tolerant since I also work in a hotel and understand how stressful it can be , but I could not go over the fact that they were ignoring me even though I was standing on the reception for a couple of minutes. I could not believe my eyes. It was like I was invesible. There were exepctions, thank God!!

You are aware that hotel is far from the city centre (take bus 705, its station is in the street above the hotel, go with it to his last station - it is just next to metro station Eur Fermi and than with metro couple of stations to city centre.) Tickets you buy at so called tabacchi and the cost is 1 euro one way.

Bare in mind that bus 705 on Sunday doesn't drive in centre, bus 130 is!!!!
If you want to visit some of the museums take the Roma pass, you will have a free transportation for 3 days. When in hotel such as this it is useful.

If you want to go to a cheap, nice cafe there is one maybe 300meters from hotel - bar Dolce Mondo.
I hope I helped at least a bit ... see also pictures in attachment ... Cheers!!!

  • Stayed November 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask antonella1985 about Mercure Roma West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Mercure Roma West also viewed

Artemide Hotel
4.5 of 5 stars 1,950 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d205044?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Deko Rome
5 of 5 stars 186 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d2091012?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Castle
4.5 of 5 stars 28 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d1059872?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 1,287 hotels in Rome, ranked by popularity »

Been to Mercure Roma West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mercure Roma West

  • Sheraton Roma West Hotel
  • Four Points Rome
  • Rome Four Points
Address: Viale Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
Price range (per night):* INR4,013 - 6,019

Owners: What's your side of the story?

If you own or manage Mercure Roma West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mercure Roma West
Show the lowest price for this hotel (from our partners)
Show Prices