My Husband and I were travelling from Canada abroad only for a week with a 2 day stop over in Rome to enjoy the sites and tourist attractions. We decided to stay in hotels this time around as it was only for a week and we wanted to make our trip as convenient as possible. So we decided to book at Hotel Barberini.
After the first night my husband woke up with what appeared to be small bug bite only about 2 or 3 located on his right elbow. We didn't think much of it as they were itchy and just assumed they were everyday bug bites. Upon further investigation onto the sheets we noticed a small smear of blood. At this time we didn't do anything as nothing was for sure to assume it was bed bugs.
We continued with our daily activities and returned to the hotel at approx. 3pm. When my husband jumped into the shower I noticed over 100 bites located all over his body that became very itchy.
We immediately alerted the hotel staff.
The sheet from earlier had already been changed so there was no proof of the blood, minor considering that 100 + bites all over his body.
We immediately switched rooms. Upon check out the next day we asked if we would in any way be compensated for our room at all. They phoned there manager Emilio Oldani. He told us that the best they could offer us was a free hotel transfer to the airport. We stated that that would be unexceptable and that we wanted compensated if not for both nights at least one. He then stated that they are unable to help us in anyway and that they will now not even offer us the airport transfer.
We found this very rude. We are now at home and have to deal with the issue of possibly bringing home bed bugs and the manager wouldn't even compensate us for one night at his lousy bed bug ridden hotel. PLEASE DO NOT STAY HERE IT IS NOT WORTH THE HEADACHE OR BEDBUGS
I will be uploading photos soon
- Barberini Hotel Rome
