We found the staff very friendly and helpfull. The room was clean and the bed comfortable. It is in a great location.

I stayed at this hotel in April,2011. The location was excellent. But the staff was not so friendly and the rooms were very small. In all fairness my wife complained about the room and they did upgrade to a top floor suite. average size room not a suite.

Excellent, excellent location. Near all the main sights. We walked to everything and never took a taxi. Mid range priced Resturants are close by. Our double room was a little tight but comfortable, clean and quiet. It faced the inner courtyard. Staff was very helpful, but remember no room service. They told us to remember it's a 3 star hotel not 5. Free Internet in the room and was super easy to log onto. Pay the extra $10 a day for the breakfast. It makes the morning start go easier. Not great but average fare. I'd stay there again.

the Diplomatic is in a very convenient location as it is walking distance to most sights and 10 mins walk from the Vatican. the rooms are neat and clean though the breakfast could be better. the lift is minusicle...but thank God they have one...it can accommodate only 3-4 people at a time. the reception staff was helpful in pointing out sights etc. our camera was left in a cab and they were helpful in getting it back but not most efficient!!there is no room service though a convenio is nearby.