This hotel was perfectly clean and even though we paid for a superior room, we weren't quite sure what the difference was between that and the standard. Our room faced over air conditioning units so not the prettiest view, but that meant we weren't disturbed by the traffic. The bedrooms were quite elaborate in decor and clean. Despite recent renovations, there were still small chunks of plaster off the wall and raw plugs visible so a little TLC is needed to keep it up to standard. Breakfast was through in the adjoining hotel Romantica up on the 7th floor so the views were excellent. During the warmer months, I guess they open up the terrace which I'm sure is a great advantage. We found the breakfast to be more than adequate (for Europe) but suggest you get them to make your coffee to order (capuccino/expresso) rather than take the ready made stuff. It was a little away from the main attractions so we opted to stay out all day and only return later at night. The staff were okay - checking in was slow with only 1 lady on the desk answering calls and handling guests. Overall we were satisfied with this hotel as a base to explore Rome but next time will book something a bit closer to town/more central.

Reading all comments of this hotel before booking I was a little bit scared of what we will meet. However i can say that this is an average hotel with good location and very good service from the staff. Room was a little bit small but very clean..you can smell it!! The housekeeping department did a great job! Every day they changed our towels and linen...Bathroom updated and carefully cleaned. Our shower had a jacuzzi which we enjoyed much! Our room didn't have a view (interior room) but we didn't really care as when you are in Rome you will be for sure all day out for sight-seeing! This hotel from the web site looks a bit better but that's ok...not very disappointing.. Breakfast was ok...not someting special, no hot dishes like eggs bacon etc...but they offer also capuccino for free...I am sure that (after so many days of checking availability & rates through internet for hotels in Rome) I made the best choice...and this because I had a tight budget (max 85-90 euro per night B/B-which for Rome hotels believe me is little money) and I wanted a centrally located hotel so we can do everything on foot. However almost outside of the hotel there is a bus stop which you can use to be transfered in many areas in Rome. Hotel Veneto has a sister Hotel just next door (at the corner) called Romanico Hotel also 4 star but looked much better and glamorous (and more expensive)! They share the bar and the SPA area. In Romanico hotel breakfast is served on the roof top, better area than the breakfast hall of Veneto Hotel. Hotel is located approximately 3 quarters from Via Veneto and about 7 minutes walking distance from metro Barberini and 10-15 minutes from Piazza Di Spagna. We enjoyed the tour of Rome all on foot!!! Quite tiring but enjoyable too!! Be careful! Colosseo, Roman forum and Paltino close at 15.30!! But they issue a ticket for you (12 euro) valid for 2 days. Also in case you need dinner make sure that this will be before 22.00-22.30. Most of restaurant close early.

Although I had a reservation, upon arriving I was told that due to a storm the night before, my room was unavailable and they had made arrangements for me to stay at another hotel. Having had a similar experience with another Rome hotel a few years back I knew they simply had overbooked and were accommodating higher paying guests. Starting off any relationship a lie makes it hard to be objective but here goes. The hotel is the very definition of average, the room was a little dated but clean, the location was a 10-12 minute walk from two Metro Stations (I recommend Bernini rather than Spagna because while the entrance to Spagna is closer to the hotel, the distance to the actual trains is closer at Bernini), the breakfast is slightly less than what you get at most Rome hotels (scrambled eggs, ham, pastries, juice, yogurt, some fruit and cereals) but there wasn't a lot of seating. My interaction with the staff was limited but their level of service was uninspired (we asked for a nearby address and the woman looked on her computer but couldn't find anything but when we accessed the internet on our phone we found it within a minute, this same person wouldn't make a phone call to check on availability of some tickets). A computer terminal was available in the lobby for free but their wi-fi rates were outrageously expensive, I think it was $20 euros a day. So if you are looking at a hotel that is a couple of blocks from being a in a very good location, offers clean rooms and are not looking for much help from the staff, this may be the place for you.

I have no complaints regarding the room we had, it was ok nothing special (basic for a Europe hotel). My complaints are regarding check out when we were charged 28 Euro for city tax (3 days) and it had to be paid in Euros. We weren't told of this additional fee until check out (lucky we had some Euros left). The breakfast 15 Euro for a coffee and toast had to be paid immediately (no hot dishes). We had the feeling the staff didn't like Americans because we heard the check in person offer the couple checking in upon our discharge free breakfast. We stayed at the hotel with our three sons and their companions. The hotel made the arrangements for our ride to the airport (the ride was 35min late) however the attendant called us a local cab which was cheaper and a fast ride. We just about made it in time.