Based on TripAdvisor ratings, we recently used Rome-Airport.net to arrange transportation for our extended family of 16 between Rome, the airport, and the cruise ship terminal. The Rome-Airport.net vans were in impeccable condition. On each occasion the driver(s) was there early, assisted us with our numerous bags, and delivered us to our destination on time. While not all the drivers spoke English, they were all professional, courteous and warm; communication was not an issue. In particular, I want to highly commend the 2 drivers who take took us from and to the airport. I did not bring Euros with me as I was wanted to get a better exchange rate using the ATM in Rome. Unfortunately, several cards I had did not work at the airport ATM. The driver attempted to assist me, but to no avail. He then made 2 stops at different ATM locations on the way to the hotel, again to no avail. Finally, he offered to be paid the next time he drove us! (Note that Rome-Airport.net only accepts cash unless you pay in advance+10% surcharge). Ultimately, I gave him USD which he accepted at the current exchange rate on Goggle.
I also want to especially thank Claudio, who drove us to the airport on departing Italy. At the airport I forgot my computer bag, containing my laptop and other valuables, in his van. When I reached Mauro at Rome-Airport.net by phone, he contacted the driver but Claudio was too far away to return before my scheduled departure time. Mauro assured me that I could depart without worry and they would arrange to deliver the computer to me in the U.S. I gave them my personal FedEx account # to cover the cost of shipping and offered to pay him and Claudio for their time and trouble. He declined my offer. My computer bag arrived with all the contents intact. I cannot say enough about the Outstanding Service, Reliability, and Integrity I received from Mauro and his drivers. Obviously, I was very lucky to have chosen Rome-Airport.net for my transportation in Italy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC