I booked a suite for 4 people for our vacation in Rome. First, the location of the hotel: it is close to the Cipro metro station (3 minutes), and only 10 minutes' walk to the Vatican Museum. We took a taxi from Termini and it took us around 20 minutes. The hotel itself is actually a residential complex. So I needed to call the hotel staff up when I arrive, then someone came, opened the door and helped us check-in. There is a lift for us to escort our luggages.

The staff, to my surprise, does not speak any English. I don't speak any Italian either, so a lot of hand gestures for communications and we got by okay. The suite we booked is of decent size with tiny bath area. There is an air-con and a fan so it won't be too hot even in summer. wifi is reliable, and breakfast is simple. They gave you daily breakfast vouchers so you go to a nearby pastry shop and pick up a crossant and a up of coffee. The pastry shop is crowded and have no seats, so you can only stand inside the shop to eat. There is a phone at the complex, so if I need anything I just call the staff up. We want extra blanket and they are being delivered promptly.

At first glance, the neighborhood is not too decent with graffitis around the buildings. But i heard neighborhood near the Roma Termini is pretty bad (I went there myself), and compare with that neighborhood via Cipro is actually decent and quiet.

Overall i won't recommend this hotel to non-English speakers. Also the price of the suite is not cheap, plus they charge us a tourist tax.