We choose this hotel due to it's proximity to the train station for an overnight in Rome. It was only a short cab ride from the station but from the moment we walked in to its noisy and hectic lobby we were disappointed. The front desk staff was uncooperative at the least (wouldn't even make change of a 5 euro bill) to downright rude. Our room was large but not attractive and not very comfortable. The hallway leading to it was wide but creepy in a dark 'The Shining' kind of way. I do have to give kudos to the bellman who tried, unsuccessfully in his Italian and my English, to get our internet service working. He was cheerful and pleasant, about the only staff member we met that I can say that about. And the bathroom was clean, recently updated, and nice-sized. Overall I'd say there are much better hotels for better value and service so keep looking.

Having read some previous reviews I was slightly nervous about our stay here but I need not have worried. I found the hotel staff polite and friendly. The few shallow steps(about 5 or 6) from the hotel reception to the lift were perfectly manageable and in fact a porter was on hand who took our bags to the lift and the room, if required.
The Quirinale is a large hotel on a busy road but we had requested a quiet room and got one on the top floor overlooking the hotel garden. The room was spacious and furnished in traditional Italian style. The shower over the bath was not the best but that would be my only negative comment. The buffet breakfast was excellent with good range of hot and cold selection, and could be taken inside, outside in the garden or on the terrace overlooking the garden.The hotel is only 10 minutes from the main Rome railway station and in a good location for all the sights, either walking or picking up one of the hop - on, hop-off bus tours.If going to the Coliseum and offered a tour outside by a guide I would recommend taking it as you jump the queue and the commentary from our guide was excellent and very animated. However this may have been pot luck, as our tour around the Vatican was spent trudging streets for the first hour out of 2.5 hours, being taken to a gift shop, waiting for radios. Having said that when it actually did start the guide's commentary did 'make ' the visit. It was expensive for this tour and I can't make up my mind if worth it.
Back to the Quirinale, I would recommend staying here as for the reasonable rate that we paid it was very good value.

This hotel was beautiful was look at, the rooms were set out nice, the furniture was gorgeous but the service was rude. The workers at the front desk were not helpful, not friendly, not welcoming, did not smile once. We had our roof leaking and it soaked our bathroom floor. When i called reception to let them know and ask that someone fix it, i was rudely and abruptly told "ill send someone" then he hung up the phone. The ceiling was fixed ten minutes later but the attitude by staff was not ok.

The rooms are pretty small if you're used to American sized hotel rooms. The staff/front desk is friendly. However, do NOT ask the front desk for recommendations on where to have dinner. They recommended a pretty bad one (Terme di Diocleziano) and it seems like they get kickbacks for the recommendations. Anyway, the rooms are clean. Breakfast was wonderful, probably the best amenity of the hotel. Walking distance (about 15 minutes) to Vastours center where all our tours began.