Have just stayed there with my wife for 4 nights. Here are the facts, as seen from my point of view:
On the pro side:
1) Staff was very helpful, fluent in English, polite and ready to assist you on anything you might need. Probably the best feature of the hotel.
2) Clean rooms with nicely decorated showers.
3) Free wi-fi and amazing breakfast with some offerings that you usually find in much more expensive hotels (such as fresh kiwi juice). Free coffee was also served anytime in the lobby.
4) Roughly 500M from San Giovanni Metro station with easy access to the city center.
5) Less expensive than other 3 star hotels.
On the down side:
1) Only one elevator (and that tiny too) for an 8 floor building. Had to wait much for our turn again and again. (There is another elevator in the entrance but it only gets you to the reception lobby which is located in the first floor).
2) Noisy rooms. External noise, either from adjacent rooms or from the street totally enters the room unfiltered no matter what you try (Rolling down the shutters will not solve the problem).
3) All television channels but one are dubbed in Italian.

We stayed here as part of our honeymoon through Europe from Dec 16-22. The hotel is amazingly priced and located in central Rome. All attractions are very easily accessed through the metro and the stop is about a 9 minute walk from the hotel in a very non-touristy neighborhood so you get to see some more realistic life of Rome without people hustling you to buy things all the time(which I liked!). We had some issues with checking in because of some stupid things Priceline did (do NOT book through Priceline!) but after that it was smooth sailing.

All of the staff were very helpful and spoke great English. After getting nickel and dimed to death in Europe this place was great! Free breakfast (with bacon and eggs, milk, juice, pastries, not just crappy muffins and such like most "continental" breakfasts), free wifi, free use of the business center with free printing, free coffee, tea, hot cocoa via the machine in the lobby, it was a great way to save some money.

We met up with some people on a day trip to Pompeii who were pissed at how their hotel was treating them, we told them about our hotel and all the free things we got, they got none of the things we did for free. I believe it was the I.Q. that even made them PAY for plastic cutlery to go with the meal they ordered! The hotel was not necessarily in a better location (still city center just like this one BUT in a super touristy area) and they were paying 290 EUROS A NIGHT! We booked the Picadilly for 80 a night, got all the freebies, and were just as centrally located as them!!

The room we got was on the 8th floor (top floor where they serve breakfast) so sometimes it did get a little noisy but for me who is a light sleeper, I was never bothered (they start breakfast at 7am and I was always able to sleep through any noise), I just noticed some small noise when I got up. People were very respectful that there were rooms right next to the dining area. The only noise that is a little annoying is the street noise but that can't be helped. Constantly ambulances and police sirens are going off but thats the price you pay for being in central Rome and having that gorgeous view. (though it is a nice area I promise). The room had the most amazing views of Rome but it was a little more dated than some of the smaller rooms I've seen them advertise. The photos of those are very modern and nice but this room needs a bit of a facelift. It was spacious though and very comfortable for a couple with 2 large suitcases and 2 carryon suitcases

The only reason why I don't give this hotel 5 stars is that like I found in most of the adventures in Europe, the bed and pillows were terrible. The bed in 802 is a murphy bed so you can't really expect much. Also, the room has only a shower, as a bath person this was a big bummer for me especially because we were staying here for the longest time of our whole trip. If they fixed the faclift needing, crappy bed having and not bathtub having, this would for sure be a 5 star review!

Despite those little gripes I personally had, it's a great hotel and I WILL be back for sure! :)

Easy access by walking, tube or bus to all the major sites in Rome. Rooms reasonable for the price, cleanliness good. Breakfast (included) is nothing to write home about. Rooms at front suffer from road noise, but that's not the Hotels fault, you are in Rome after all! All the staff very friendly and helpful except one of the reception staff who was very unpleasant to us during our stay, don't know why, maybe he did not like my after shave!

Our room faced the front which meant we had constant traffice noise throughout the night. Triple-glazing might be a good idea. Rooms a good size and nicely furnished. Plenty of coat-hangers. Beds very comfortable. The room was quite hot though and couldn't open the window as the noise from the road outside would have made sleeping impossible. The bathroom was excellent, very clean, no black fungus anywhere around the grouting, with two brilliant showers. The room was immaculately cleaned every morning. Breakfast was a bit limited but adequate and kept us going until lunchtime. The view from the breakfast room was amazing. Front of house staff pleasant and helpful. The lift was a bit slow and frustrating, especially in the morning going to breakfast. Booking on-line for our flight home was no problem. The hotel is conveniently situated near the metro and we had no trouble getting around the sights of Rome. Would have rated this hotel 5 stars if it hadn't been for the traffic noise.