My husband, son and I stayed at this hotel from the 19th through the 23rd of September, 2010. I had checked out many hotels online and found that this hotel, in particular, had the most value for the money. There were things that were not to our liking such as the hot water problem. We tried in the early mornng, afternoon and evenings to take a hot shower. The three of us, in total, accomplished this once. We contacted the front desk and they told us what to do. It really did not work so we just made the most of it and figured that it was for a short time and we would survive.

The hotel staff, including the front desk and especially one of the maids were super. The maid is from the Philippines and so helpful and friendly. We just loved seeing her in the morning for breakfast, which, by the way, was great. She always had a smile and ready to help. Just perfect. She is truly an asset to this hotel.

The breakfast included eggs, bacon (Italian), ham, coldcuts, cheeses, cereal, rolls, juice, fresh fruit and pineapple (not fresh, but delicious) and ALL kinds of coffee. Any type you desired. It was all delicious/

As for the location, it is a bit off the beaten track but in a beautiful location. We were able to get around, without transportation, and found some nice shopping areas and restaurants. The front desk had given us the names of three restaurants in particular and we were pleased with just one of them. In fact, we had dinner and lunch there twice. This restaurant is about 15 minute walking distance from the hotel but worth the trip. The name of it is Taverna Rossini. The house wine (red) is to die for and the service and food are the same.

We did go to a very exclusive restaurant nearby before going to the Taverna Rossini. The name of this restaurant is Pagaroma. It was expensive, they had no house wine, only very expensive wine, AND if you were not a local and rich, forgetaboutit!!! The service stunk and you were completely ignored. The food and service were not worth the mega amounts of Euro that this place costs.

Another restaurant that we went to on our first night at the hotel was Ambasciata D'Abbruzzo. No house wine and since we did not want to spend the money for regular wine, we were immediately treated like aliens from another planet.

The hotel, itself, is lovely and just as the pictures on this sight show. We were three adults in a room and very comfortable. Our son had a regular and very comfortable bed. We slept in a king bed. The room was clean and was lovely. Our requests for extra pillows, towels, etc. were met with a smile and immediately sent to our room. No problems at all. The staff were all very helpful and pleasant and always with smiles. They all spoke perfect English. The free internet was a plus.

We decided to use taxis to travel to the many landmarks. We would have a taxi pick us up at the hotel and take us to a landmark. From there, we would walk to two or three other places, per day. We utilized a map of landmarks and make plans to visit certain places nearby each other each day. We then took a cab back to the hotel after the day was complete. It worked out perfectly. Probably a bit more expensive than taking the subway or hop on hop off bus but much more comfortable for us.

The hotel is great is you want to get away from the madness of Rome at night. It is quiet and peaceful there at the Rivoli. Plus, we found that the price was great for the value. We loved it.

So, if you want my recommendation, do not listen to all of the small talk about the problems at this hotel. It was worth the Euro and we were pleasantly surprised by the beauty of the hotel. We had a great time in Rome and would definitely use this hotel again.

Nice room, well appointed, & the staff were very friendly, & helpful. But, if you wanted a shower, or shave at peak times, forget it! , the hot water was just not there. This hotel needs the services of a good plumber to sort things out. Other guests we met also complained.

This hotel was a very good value. Free WiFi along with a nice complimentary breakfast. The room as comfortable and the staff was very friendly. Just a couple of draw backs......we did loose water in the room the first morning.....I think it was because everyone in the hotel was likely taking a shower at the same time. After calling the front desk, it was back on within a couple of minutes (seemed like this had happended before). Also, it is about a 20 minute walk to any site....not bad if you don't mind a nice stroll each day....but if you want to be in the center of things...this is not the place! Overall, comfortable stay and would stay there again!

I booked the Rivoli as a last minute holiday and didn't read the reviews until I had confirmed the booking. When I later browsed the Trip Advisor reviews I have to say I was worried as some people were quite negative regarding their stay at the hotel.
So it was with a slightly uneasy feeling that we left for Rome at the end of July.

When we arrived we were warmly welcomed by receptionist,Erica, who dealt with our accommodation very quickly and we were shown to our room. It was a ground floor room with a small patio area. The room looked recently refurbished and the walls were covered in a dark fabric, which wasn't an issue but the pattern on it constantly moved infront of my eyes and instantly made me feel dizzy. I approached reception about the situation and within 20 minutes we had been moved to a room with less busy walls.

The bathroom was in black granite and sparkling white ceramicware and there was plenty of hot water at any time of the day. Both towels and sheets were changed daily and the room was spotlessly clean. There was also a"free" safe in the room, we've stayed in some hotels where there is a charge for this facility. The bed was comfortable and so were the pillows and the air conditioning worked well. We had a balcony with a table and chairs.
The public areas in the hotel were very clean and the decoration was typically Italian, lots of marble and travertine.
Breakfast was quite ample with bacon and scrambled eggs for those who wanted something hot. The continental breakfast included rolls and croissants, German rye bread and sliced bread for toasting, butter, jams and spreads, a selection of sliced cheese, ham and salami, cereals, yoghurt, cakes, fresh fruit and plum tomatoes, a selection of juices, tea and coffee. If you wanted something that wasn't on the table the staff were very obliging.
The hotel doesn't have a restaurant as such but it does have a basic menu which can be ordered at the bar, handy if you've had a hard day's sightseeing and your feet are refusing to take you to one of the local restaurants.
If you like pizza then walk down the hill and over the river to the RossoPomodoro which serves fab food at reasonable prices. For a more formal meal you could visit the Pargaroma restaurant which is up the hill from the Rivoli, two courses with drinks around 67 euros, excellent food and service.
Back to the hotel - all staff were very helpful, especially when we were asking for directions and info. regarding public transport. They gave us names and directions to the local restaurants.

To get into Rome centre the best way to travel is by the No. 52 bus, which arrives about every 20 mins. You will need to buy your tickets from the tobacconist shop near the Pargaroma, they cost 1 euro each and last for 75 mins. Remember to validate your ticket in the yellow machine when you get on the bus, if you don't you can have a fine.
Overall we had a very comfortable stay at the Rivoli and feel we had very good value for money. We have stayed in more prestigious hotels in Italy and have had indifferent service and disappointing accommodation.