The hotel staff from The very beginning we're not very nice, kind of angry all the time, making a mess of the reservation.
The hotel facilities were low quality, a leaking ceiling in the hallway outside the room that was making noise during the night and was not fixed for at least five days!!!
Poor variety for breakfast, problems with the hot water, we could not take a shower for two while days!!!

All in all, this hotel doesn't even deserve its 3 star ranking, don't come here!

At first sight, it was a pretty good hotel near the center of Rome, but when we wanted to go to sleep we discovered bed bugs. There were at least six of them in our beds. We complained and got another room, but we had to split up. then the next day when we asked for our keys, the man behind the desk accused us of never having given them back. Then he discovered that the room had already been rented out to another person. We got other rooms but my friend's luggage was missing. after that we asked if they could arrange it so that we could sleep in the same room and he asked us who was supposed to do that. Apparently there was no personnel present. And all of that is just the tip of the iceberg.

Situated right next to the Baths of Diocletian but in a quiet side street Hotel Fiamma is only 5 minutes walk from Termini Station.

I first stayed at this Hotel in 2007 and the surrounding area was pretty seedy with loitering drunks. The area seems to be cleaned up now (especially around Termini) and the drunks have moved on.

The continental breakfast is awesome and our room had a giant marble bathroom fit for Julius Caesar.

All Romes major attractions are within walking distance and there are plenty of good restaurants close by.

I stayed in this hotel when I was 15 after an exchange program & liked it so booked it to return, I am now 19 & stayed with my Nana. Maybe because I am young I appreciated it more but my Nana & I have very different expectations & she wa very happy also. After reading all these horrible reviews I was worried about what I had go us into! But once we checked in we were greeted by friendly staff & were relieved to find (a small) but very clean & cosy room with a nice bathroom. This is a 3 star hotel so dont stay here if you whinge about specks of dirt etc, too many people are like this!! Rome is an ancient city so the buildings are very old & hotel fiamma is well maintained but it's easy to see it isn't brand new. Buffet breakfast was great & free wifi 24/7 even better! 2 minute walk to termini station & underground but beautiful 20min walk thru the streets to trevi fountain, Spanish steps etc. For the price I think this is a great hotel & I am still shocked to find all these
horrible reviews after my great stay there!!!