I stayed in this hotel when I was 15 after an exchange program & liked it so booked it to return, I am now 19 & stayed with my Nana. Maybe because I am young I appreciated it more but my Nana & I have very different expectations & she wa very happy also. After reading all these horrible reviews I was worried about what I had go us into! But once we checked in we were greeted by friendly staff & were relieved to find (a small) but very clean & cosy room with a nice bathroom. This is a 3 star hotel so dont stay here if you whinge about specks of dirt etc, too many people are like this!! Rome is an ancient city so the buildings are very old & hotel fiamma is well maintained but it's easy to see it isn't brand new. Buffet breakfast was great & free wifi 24/7 even better! 2 minute walk to termini station & underground but beautiful 20min walk thru the streets to trevi fountain, Spanish steps etc. For the price I think this is a great hotel & I am still shocked to find all these
horrible reviews after my great stay there!!!

Fiamma Hotel in Rome has a nice location, but thats it! The first night we got bitten by bedbugs, so we went to the reception and got another room. In the other room we also got bitten by bedbugs, and the worst thing was that we were going to bring the nasty little bugs home with us to Denmark, so we had to spray all our clothes with insecticide and our entire luggage. And when we came home we had to freeze all our stuff to be sure that no bugs were alive.

That was the worst thing about Fiamma Hotel. Add to that the cleaning was very poor, there were bloodmarks on the walls from the nasty bugs, cold baths and a spider in our morning coffee! I will never go there again,

I found this hotel via the Thomson website but chose to book directly as was cheaper. Was travelling for my birthday and whilst I didn't expect 5 star treatment/rooms, I did expect something functional and clean. This was sadly not the case.

We stayed Friday until Monday, on the first night, we found the room not to have a window, a damp, musty smell, wall paper that was peeling, and the 'double' bed was made up of two, very uncomfortable singles pushed together at different levels. The bathroom was no better. The shower didn't sit at the top of the rail and kept falling down, and the floor of the shower was so badly drained, it flooded! The minor problem was that the TV didn't work.

Anyhow, I asked that our room was changed, and having been told we would have to stay put that night, as the hotel was full, we were promised a room change the next day. This I had to chase. The second room itself seemed ok, bed was better, decor clean, and no musty smell. However, we soon discovered that the drainage wasn't much better in the shower, and it was also not at all hot, luke warm at best until the Sunday night when it eventually, became something resembling hot. This I can only put down to poor plumbing. And, the next problem - the toilet didn't work... And despite leaving our key with reception on the first night and constantly complaining asking for this to be fixed, it wasn't and we were ignored, so we ended up having to use the hotel's 3 floors down!

The staff were not particularly helpful, and I certainly wouldn't recommend this hotel to anyone. In fact, I'll be taking the issues raised here even further.

Not the best hotel, but close to bus and train and in a quiet street.
I get bitten by bedbugs and one of the beds was bad. Poor breakfast