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BEST WESTERN Hotel Universo – reviews, photos

4.0 of 5
Via Principe Amedeo 5B, 00185 Rome, Italy
Hotel amenities
BEST WESTERN Hotel Universo
BEST WESTERN Hotel Universo
BEST WESTERN Hotel Universo
BEST WESTERN Hotel Universo
BEST WESTERN Hotel Universo
BEST WESTERN Hotel Universo
Ranked #449 of 1,288 hotels in Rome
3.5 of 5 stars 359 Reviews
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359 reviews from our community

What travellers say about this hotel
  • Very clean(13)
  • Train station(9)
  • Good location(9)
  • Breakfast buffet(7)
  • Trevi fountain(6)
  • Reception staff(6)
  • Min walk(5)
  • Room service(3)
  • Bus tour(3)
  • Air Con(3)
Traveller rating
    66
    165
    70
    31
    26
Only show reviews for Family (50) | Couples (125) | Business (39)
Date Rating
Vicenza, Italy
Senior Contributor
44 reviews 44 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“For location and price, it can't be beat”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

This hotel was moderately priced for a week in Rome and was within walking distance of everything. The Termini Train Station was 2 minutes, the Vatican 20 minutes, the Trevi Fountain, Piazza Navona and the Pantheon 15 minutes. The rooms are small (by American standards), but well eqipped. The breakfast buffet is good, with scrambled eggs every morning. Also a nice assortment of pasteries and breads. At least 2 or 3 kinds of fruit, and a chocolate fondue fountain. We had dinner in the hotel restaurant one of the nights and the veal escalope in citrus was very good, as was the lemon cake for desert. Hotel staff was friendly. Only downside was the need to request a new wifi access code each day.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bella_Donna09 about BEST WESTERN Hotel Universo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review
24 February 2012
Dear Mrs. Bella_Donna09, we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.
We are glad your stay with us was comfortable and that you have been satisfied about our location.
We hope there'll be another chance to host you, in the meantime please accept our
Warmest regards.
Cinzia
Booking Department
Best Western Hotel Universo
Roscioli Hotels Group - Rome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Nice Location, Nice Hotel”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins.

10 mins away from downtown (walking) and around 15-20 from Coloseum !! Central location, with lots of hotels around

Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review
24 February 2012
Dear Loizos V, thank you very much for your nice commetn.
Come back soon!
Best regards
Cinzia
Booking Department
Best Western Hotel Universo
Roscioli Hotels Group - Rome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah, Georgia
2 reviews
3 helpful votes 3 helpful votes
“Large hotel catering to groups”
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, Canada
1 review
3 helpful votes 3 helpful votes
“Awsome Hotel”
5 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

Our family stayed at the end of October. This hotel was great! We stayed in rooms 425 and 426. Very clean! Kids (almost 20 and 19) had a basic room with a beautiful bathroom. Our room was a corner room and very nice. Staff on the front desk was great especially Anna. The food was really good, even early in the morning more than enough to fill you up for the day! The location was right on! We have traveled a lot and feel this hotel is very good! We will be back, and I will rate it again!

The Davidson Family

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tania8585 about BEST WESTERN Hotel Universo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review
24 February 2012
Dear Davidson Family,
Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city.
We really hope there'll be another chance to have you all here soon.
Arrivederci a presto.
Cinzia
Booking Department
Best Western Hotel Universo
Roscioli Hotels Group - Rome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nikkid1009
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Location!”
3 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

...so easy to get to from Termini! Breakfast was decent. We were in a room with 2 singles- I would suggest requesting a room with a street view as our window opened up to the building backs and piping. The hotel was very clean and when our showerhead broke, the front desk had it fixed by the time we returned from dinner. That quick response was much appreciated! :-) We walked across the street to another hotel (Torino?) as it had a rooftop patio where we could watch the sunset.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nikkid1009 about BEST WESTERN Hotel Universo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review
20 February 2012
Dear nikkid1009,
thank you very much, we appreciated your compliments. We are glad you have enjoyed your stay with us.
Come back soon, arrivederci.
Cinzia
Booking Department
Best Western Hotel Universo
Roscioli Hotels Group - Rome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Hotel Universo

  • Best Western Universo
  • Best Western Rome
  • Rome Best Western
  • Hotel Universo Rome
Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Price range (per night):* INR7,113 - 17,531

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