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Hotel Giardino d'Europa – reviews, photos

3.0 of 5
Lucrezia Romana 95, 00178 Rome, Italy
Hotel amenities
Hotel Giardino d'Europa
Ranked #544 of 1,288 hotels in Rome
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    5
    20
    10
    2
    2
Date Rating
New York City, New York
1 review
2 helpful votes 2 helpful votes
“horrible”
1 of 5 stars Reviewed 17 March 2011
2
people found this review helpful

The hotel was an absolute mess. They do not specify anything on any site. The wi-fi is on and off regularly. There is one man that does everything, from run the shuttle buses to work in the kitchen to fix light bulbs. The dinner is good but the breakfast is very limited. the pool was disgusting. we could not even go in it. It is around factories and it has limited shuttles to anagnino, where you can catch the train to the city. It was a horrible trip and they overcharged us.

  • Stayed June 2010, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask maybell1 about Hotel Giardino d'Europa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anna maria d'agnone, Responsabile relazioni con la clientela at Hotel Giardino d'Europa, responded to this review
21 May 2011
Dear Madame, First of all I would like to thank you for taking time to share your experience in our Hotel. We're sure that any comments, either positive or negative , are important to improve the quality of our Hotel. You've been here in June 2010, we were affiliated to a chain and we had an old and "horrible" website. Please be so kind to visit again our website, you can see that it has been renovated and you can find all useful info on it.
Our free shuttle bus service to the metro station will be improved and it will be available till 11.00pm. We know our hotel is located outside the city center, (that's what we always write in our description) and we're trying to do our best to care about our guests.
Dear Madame, we are honoured you chose our hotel and we will continue to do our best to be worthy of your selection.
We look forward to a future opportunity to better serve your lodging needs.
Sincerely
Hotel Giardino d'Europa
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Naples, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Camere con muri di carton gesso”
2 of 5 stars Reviewed 14 May 2012
Google Translation

  • Stayed May 2012, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Serena2985 about Hotel Giardino d'Europa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anna maria d'agnone, Responsabile relazioni con la clientela at Hotel Giardino d'Europa, responded to this review
15 May 2012
Gentile Cliente,
La ringrazio per aver dedicato il Suo tempo a recensire la nostra Struttura. Crediamo che tutte le impressioni dei clienti siano una ricchezza, belle o brutte che siano, per nostra fortuna quelle belle sono di gran lunga piu' numerose.
Ci dispiace che si sia accorto della distanza dal Parco solo dopo aver prenotato. Ci troviamo a Roma in zona Anagnina e le mappe di google presenti sul sito del Parco segnano esattamente una distanza di 35 km da Magicland, se si conosce la strada ci si impiegano 30 minuti.
Probabilmente avrà soggiornato una notte in cui si trovava in hotel anche un gruppo di studenti. Ci dispiace che Le abbiano dato noia, il nostro personale notturno cerca di effettuare dei controlli extra quando ci sono dei gruppi di ragazzi ma probabilmente si intrattenevano proprio nella camera accanto alla Sua e quindi nei corridoi non c'era molta confusione. Se ci avesse avvisato direttamente avremmo provveduto a chiamare i professori in camera.
Ci auguriamo voglia provare a soggiornare nuovamente nella nostra Struttura magari nei prossimi mesi quando i gruppi di studenti non viaggiano e quando potrà godere della nostra Piscina particolarmente gradita dagli ospiti nelle calde giornate estive.
Cordialmente
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Google Translation

  • Stayed March 2012, travelled solo
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    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask Oreste B about Hotel Giardino d'Europa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Hotels.com Traveller
“Una splendida vacanza”
5 of 5 stars Reviewed 26 March 2012
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
1 review
“X lavoro è ok”
4 of 5 stars Reviewed 1 March 2012 via mobile
Google Translation

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
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Additional Information about Hotel Giardino d'Europa

  • Best Western Hotel Rome
  • Best Western Rome
  • Rome Best Western
Address: Lucrezia Romana 95, 00178 Rome, Italy
Price range (per night):* INR4,033 - 7,505

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