I booked this hotel over Expedia and somehow was really happy reading all the good comments from others. But finally it's hard to say that we satisfied with the quality. It seems to be worth it with the money that you pay for staying there, but I must say I would rather stay in another hotel with the same price.
We were arrived to Rome around lunch time and came directly to the hotel to take a shower cause it was hot that day. Just when we were taking the shower, they knocked on the door and asked for 2 guys to come in and repair the air conditioning. That the first thing that made us not happy.
Second thing was that they gave us a telephone number to call in case of emergency after 10PM (they are not there after 10PM). The first night we felt really needed to ask about some things and I tried to call them on that number but I couldn't reach them. So it stands there for nothing.
It is said that the hotel has luxury rooms and yes, it seems to be luxury at the first sight. But if you go into details, there are certain things that don't work so well like the shower, the TV or the pillow. Let's say the bed was good but the pillows were a bit too high and we couldn't sleep with that.
When we were arrived there was a family there and they discussed about moving us or them to the other building. Finally we didn't have to move to the other place, but we got a 4-people room (which is not necessary) and had to move to another room the last night. That's why we forgot something there and since it's quite meaningful for us, we tried to contact them and asked them to send it back to our address. But we haven't heard anything from them anymore.
