We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Moses Fountain Hotel

Moses Fountain Hotel – reviews, photos

Via 20 Settembre 98 L, 187 Rome, Italy
Hotel amenities
Moses Fountain Hotel
Ranked #28 of 1,288 hotels in Rome
4.5 of 5 stars 164 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

164 reviews from our community

What travellers say about this hotel
  • Mini bar(8)
  • Very clean(6)
  • Swanky cardinal room(5)
  • Free minibar(4)
  • Spanish steps(3)
  • Would highly recommend(3)
Traveller rating
    129
    25
    8
    2
    0
Only show reviews for Family (14) | Couples (130) | Business (8)
Date Rating
Mexico
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
“Not the traditional lodging.”
5 of 5 stars Reviewed 13 December 2011
3
people found this review helpful

We weren’t sure if Moses Fountain deserved 4 or 5 rating. There is no 4.5 which would be adequate. We rounded to five because of Emma, who always did more and was so kind.
First of all, this is not a regular hotel. This is quite clear in the reviews. First, the entrance is small. We didn’t have problems finding it because of pictures the hotel sent at the time of the reservation and reading other guests’ experience here. We arrived late after a delay in our airplane. So it was around nine when we got there. You ring and then someone opens the door for you, but the first you see are steps. They should beware about the steps in their webpage. Something strong people can manage easily, but I imagine some people didn’t enjoy them. At night there was a very kind young woman (whose name I can’t remember) and spoke very good English and Italian. She was by herself so we helped her carry our luggage (this was the time I thought about knowing of the stairs beforehand).
We wished there was a front desk with someone available 24 hours. You can call the Richmond hotel, but we never did that. We felt that as they were far away was only for emergencies. Also, we didn’t feel it as a hotel but as a guesthouse. Next in the morning we met Andrea, who help us explaining and giving us some recommendations which didn’t work that well. But he didn’t not help us to reserve. I suggest solving their weak link by having a reception/concierge who not only recommend buy actually help you out to solve some things and reserve different options (private tours vs. going to the bus company across the street).
The location is very adequate, close to Termini train station, and Via Veneto is just some minutes away walking. They recommend very good restaurants too. We had two rooms with them. The small one (medium category) was large enough, beautifully decorated, nice marble bathroom with excellent shower. It is an equivalent to a high-end four star hotel. The other was a deluxe room, which is the size of a five hotel room. Even without a tub, the bathroom was outstanding, with an incredible huge shower (with good pressure) and steam. The ETRO toiletries are a nice touch. You’ll find too sleepers and bathrobes. The beds are adequate with customized sheets.
Although the web page describes massive breakfast, you get a continental one. Believe me, you won’t go hungry. They serve a lot of bread, fresh and packed cheese, marmalade, cappuccino, orange juice, cookies, pastries and other goodies. Fresher jam and bread would make it perfect. We enjoyed it a lot.
Now, I’ll talk about Emma. She was really amazing. Did a lot for us, like checking if we were going somewhere we would find what we needed. Also se was really friendly and we felt how she enjoyed helping us. A good vibe you don’t get always in a top notch five star hotel. That made every other issue minor.
I would stay again happily. What I loved, was the value. Although it is not cheap, is reasonable priced and value for what you get there. Once there, you don’t feel bad any moment because all is included. I recommended it to some friend for their honeymoon, they’ll love it (they already booked).

Room Tip: The largest rooms are worht it.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bbffpp about Moses Fountain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belo Horizonte, MG
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Strongly recommended”
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

Me and my husband stayed there for 5 days on our honeymoon and we got very happy with our choice. The location is one of the highlights - very close to the metro station (2 minutes) and many bus stations, so it was very easy to go and return whenever we wanted from everywhere. Besides, it's very close to some famous points, like the Trevi Fountain (walk of 10 minutes), Spanish Steps. A calm 5 minute walk to Termini Station. Thanks to this great location, we didn't have to take any taxis in the whole trip, what resulted on an enormous economy to us - of money and time, once the traffic is hard. Everything can be easily achieved on foot or by bus or metro. We stayed on the blue room and it was great: large, had a quiet and powerful air conditioning, frigobar included (it was very nice to have a cold Coke when we arrived after walking hours on that hot hot hot weather), big bathroom, very clean. Very quiet, we didn't have any trouble with any noises. The staff is very friendly, Emma is the best guide ever, she gave us a map, told us how to get there, when to go, many useful information in a perfect english, like the rest of the staff. Internet works very well in the rooms and it's also included - more economy, cause we used the skipe to talk to our families. Breakfast is ok, with a delicious capuccino served on a terrace. It's not fancy, it's practical and comfortable. There are stairs to the rooms and no room service late at night, but it's not important when compared to the many benefits. Every guest holds a key to the main door and to the room, so there's no doorman, it's like a "family house". We would stay there again and we strongly recommend it.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask YChal about Moses Fountain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koeln
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent Boutique Hotel”
5 of 5 stars Reviewed 15 November 2011

If you're looking for a stylish while cosy boutique hotel in the middle of rome, this is the place to go. Absolutely unique, excellent service, all taylored individually for you. Clean, with a lot of extras like full mini bar and late afternoon snacks, breakfast in your room that are not charged additionally. This will be our place in Rome from now on.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask starnberg2011 about Moses Fountain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Living in style like a local”
5 of 5 stars Reviewed 12 November 2011 via mobile
2
people found this review helpful

Stayed here in November after some official business elsewhere. I must admit, the stairs were a challenge with a heavy suitcase, but everything after was great.

I stayed in the Swanky Cardinal Room which is stylish, large, clean and has a great view with its own terrace. The street noise can be a bit bothersome, but I'm thinking the St. Regis next door would have the same problems. I always travel with earplugs anyway.

This is more like a serviced home rather than a full service hotel, but they reminded me that anything I needed was just a phone call away. Service was perfect. Warm, genuine and personal. Much better than a large hotel.

The atmosphere of the place is so relaxed and inviting. It's as though you were going home to a great apartment in Rome. Would definitely recommend!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ManilaMacedon about Moses Fountain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, AZ
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best service in Europe!”
5 of 5 stars Reviewed 11 November 2011

We can't say enough good things about Moses Fountain and its staff. They were extra accommodating. We truly have never received such great service in Europe. We were staying there for the first night of our honeymoon. After a long week of family activities, the wedding and the international flight, we were ready to relax and explore Rome. And based on the email conversations, we knew that Moses Fountain was the right place for us.

From the initial email help to the arrival, the arrangement of transfers and the extra effort they put in helping to find our lost luggage, everyone was more than kind, professional, generous and helpful.

The staff speaks English wonderfully and the service they provide is better than any 5 star hotel I have ever stayed in. They provide you with a free mini bar that is restocked daily and even went so far as to pour the drink for us when we arrived! The breakfast was fabulous and delivered to our room. This hotel is family run and you can tell--its like staying as a guest with a dear friend--anything you need or want, they are able to provide.

In addition to calling the airport for us continually (and providing us updates on the status of the lost luggage), they assisted in recharging our Italian cell phone with money so we could make calls and they negotiated a better rate on the transfer when we eventually had to go to to the airport to retrieve the lost luggage. And even further, while we were waiting for our transfer, they brought us more drinks and told us to relax until they called us to go downstairs. I can't even believe how they helped make a stressful situation so much better.

Although we did not get to see as much of Rome as intended due to the luggage incident, I know for certain that when we return, Moses Fountain is the only place we will consider staying.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PackMyBagsInPhoenix about Moses Fountain Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Moses Fountain Hotel also viewed

Artemide Hotel
4.5 of 5 stars 1,950 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d205044?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Deko Rome
5 of 5 stars 186 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d2091012?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Albergo del Senato
5 of 5 stars 1,185 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d191099?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 1,288 hotels in Rome, ranked by popularity »

Been to Moses Fountain Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Moses Fountain Hotel

  • Moses Fountain Rome
  • Hotel Moses Fountain
Address: Via 20 Settembre 98 L, 187 Rome, Italy
Price range (per night):* INR13,330 - 28,789

Owners: What's your side of the story?

If you own or manage Moses Fountain Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Moses Fountain Hotel
Show the lowest price for this hotel (from our partners)
Show Prices