Leaking showers, no 24 hour reception as advertised, wrong key to get back in the hotel, NOISY, no working cooking facilities, small room, not like the photo, no working WIFi.
We booked 2 rooms for 5 days. We were told to get the keys from the sister hotel "Palms bed and breakfast" which is fine. Then we were told no, you are staying here at Palms, not Angelica suites and also it is booked for tomorrow night. We were told "Palms and Angelica suites are the same hotel " so if you book for one you could end up in the other!!
We all booked it together- after 30 mins of repeating again and again we are all meant to be together, they sent us ( half of the group) to his Uncles hotel for the night instead.
Then they booked us in for the Angelica Suites and our friends at Palms! the bad service continued through out our stay for 5 days.
