The hotel is nice, clean, and aparently with a service oriented staff. perfect room with bathroom, excellent price.
but...
When we arrived to the hotel the recepcionist told us that we could pay for our room the next day. the following morning we gave the money to the staff of the hotel but they did not have change so they told us they will give us the money the next day.
the next morning we asked for the money and the recepcionist told us that it was in our room, she had send it with the room cleaner.
The money was never in our room and we were forced to ask again for it the last day in our check out.
The room cleaner was in the reception, we asked her for the money and she said she could not speak english but misteriously she knew what we were talking about.she insisted that the money was in the room and started yelling us in italian, she did not give us breakfast and closed the door of the hotel in our faces.
Before that we were really happy with the hotel but after that episode we are really dissapointed. We think that being honest and respectful with the clients is one of the most important things.
