I was planning to book two rooms for my trip to Rome. Searching through different booking websites I found this B&B, which I though it a great deal. When I was just about to pay a deposit, I realized that the check in time is 9 p.m. which is to early for us. I was a bit surprised as this seems to be quite strange specially for so called 24h reception. I though to give the B&B a ring and ask it a late check in would be possible (by late one I mean 10 p.m). A man with not so good English picked up. Trying to explain why I am ringing took me a while, he couldnt quite get it. Finally he said it is OK. I though perfect. It WASNT perfect indeed. He asked me not to book it through a different websites, just to send him details and he will respond in 5 MINS!!!.I thought, maybe he was going to give me a better deal. I wrote an e-mail and next day - STILL NO RESPONSE. I checked the booking website I was going to use to book it originally, PRICES WENT UP.I send them another e-mail explaing that this is not the greatest service,hoping they will respond to that, guess what - still nothing!!! I am delighted I didnt book it as I would probably end up being left outside the block with no answer from the reception at all. DON'T STAY THERE UNLESS IF YOU ARE AKING FOR TROUBLE. I prefer to pay a little bit extra but be sure that when I will come in there will be someone there to at least open the doors. It's not not even a BAD SERVICE, it is NO SERVICE AT ALL.
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