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Relais Piazza Del Popolo – reviews, photos

Piazzale Flaminio 9, 00196 Rome, Italy
Hotel amenities
Relais Piazza Del Popolo
Ranked #48 of 316 Speciality lodging in Rome
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    7
    4
    7
    2
    0
Date Rating
Point Richmond, California
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great location for the independent traveller”
4 of 5 stars Reviewed 29 September 2010
5
people found this review helpful

Relais Piazza Del Popolo is a great hotel if you're an independent traveller. While we enjoyed it throughly, it's not for everyone. Here are the pluses and minuses that we observed during our trip.

Pluses:
-centrally located right next to the Piazza del Popolo Metro stop. We also used the 117, 119 and 95 buses. The #2 tram stopped right outside the building in case you want to go to see the new MAXXI museum.
-one of the cheapest places to stay in this nice safe high rent neighborhood. We went during September which is high season and this was by far the nicest place for the money. Any cheaper, and we would be staying near the Temini or further out of the city.
-window that opened and AC that worked.
-jacuzzi tub & bidet, they also have a shower but there's no shower curtain to keep the water from splashing all over the place. We loved the jacuzzi bathtub for soaking our tired selves after a long day of touring. While most people complained about how tiny the bathrooms particularly the showers were in Rome, the bathrooms here at Relais were sizable.
-spacious room with modern furnishings. The hotel is sleek and modern although the room we stayed in could use a little paint to cover the scuff marks. Bed was comfy with a "Temperpedic" type mattress.
-Right next to Piazza del Popolo, Pincio Garden and Via Del Corso (the main shopping drag in Rome) and lots of great restaurants for every budget.
-Conveniently located next to two Bankomats (ATM machine). You will need lots of cash while in Rome as a number of restaurants and sites only took cash.

Minuses
-towels are like thick dishtowels (not really a minus unless you're expecting big fluffy towels)
-breakfast is a typical roman breakfast with juice, coffee, fruit and pastry. (not really a minus unless you're expecting an american breakfast).
-they really don't have anyone at the front desk full time so if you need anything, please request it when you check-in as you may not see anyone for the rest of your stay. (we made all of our own arrangements in advance so it really didn't affect us.) Rosa, who works the front desk and cleans the rooms is very sweet but she's not totally fluent in English.
-they don't tell you how to find the place. We researched the hotel before we went and found out how to get there and most importantly, how to get in. (Once you get off the metro, look for the Burger King). It's in the same building. Go to Piazzale #9. If it's between 12 noon and 3, the big brown doors will be locked for lunch. If that's the case, ring the doorbell and someone will come down if they are there. Rosa who mans the front desk may be cleaning one of the rooms during that time. If you arrive at any other time, before 8 pm the building door will be open. Go in and turn right to go up Scala (stairs) B. Take the retro elevator up to the 3rd floor. (If you take the stairs, you need to go up 4 flights as the 1st floor counts as the lobby) As soon as you get off the elevator, the B & B is right there in front of you. It's easy to find if someone tells you, very frustrating if you have to find it on your own. Note that they will give you three keys, one for the building, one for the B & B front door and one for your room. I'm not sure what you would do if you forgot or lost those keys. We made sure that we always had them especially since we had no way of contacting anyone should we get locked out. Also, I believe you need to make special arrangements with them if you need to check-in after 7 pm.
-the only real problem we encountered was that they said they offered Wi-Fi but when we got there, it wasn't available. When asked when it would be fixed, the reply was that they called the repairman but throughout our stay, he never showed up.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Malmo, Sweden
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“So and so...”
3 of 5 stars Reviewed 3 May 2010
1
person found this review helpful

This, so called, hotel has a great location close to Piazza del Popolo and the shopping district. It is more a floor with 7 rooms and a tiny breakfastarea close to the reception. Located at the third floor in a common house it was qiute hard to locate at first.
Once inside we got a nice, but small room , fully furnished.

The flipside of our stay is the constant lack of staff in the reception. The only time there was one present was at breakfast time. Speaking of breakfast, that was a joke; slow , but friendly, service and the only option was croiassants and coffee with some youghurt.

Stayed May 2010, travelled as a couple
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Jerez
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Hotel Autoservicio”
3 of 5 stars Reviewed 26 September 2008
2
people found this review helpful

Definitely not a real hotel. As an earlier reviewer put it, this so-called hotel is just 7 rooms on the third floor of a large building on the Piazza Flaminio. Other than the rooms and a reception that was never manned (we spent two nights and other than the first when we were received and asked to pay all in advance there was never anyone on duty at the desk in spite of the fact that the one housekeeper told us that a certain "Christian" would be in at around 10). We also used the car service from the airport which is advertised on the hotel's web page for Euro 40 which in an email we were informed is Euro 55 and then later, the day before our flight to Rome, we were told that it would be Euro 65 because we were four. I was able to argue with the staff by email that the price should be 40 and that I would only pay the 55 which in the end was conceded, but I was told that Euro 40 from the web site was for a convential taxi. I cut and pasted the information from their own web page saying that it was a private limousine with a driver who would meet you with a sign with your name for Euro 40. No response. But enough about transportation. The actual rooms were not bad considering the price and location - Rome. And actually the location is quite good as well, but the lack of service and of a manned reception desk is not good and they are certain details lacking in the rooms that would make them more habitable, e.g., shower curtain and a real desk chair. There is a cable internet connection provided free of charge, but the little ottoman like stool that is provided to be the desk chair is very inconvenient and unconfortable. I actually made the trip with my parents who are in their seventies and I would not recommend this hotel for older folks, unless they are accompanied. The building is enormous and you have to make it through three different locks and a tiny elevator to get to your room. Also I was led to beleive through my email correspondence with the "hotel" that they could help to arrange sight-seeing tours of Rome, which I wouldn't normally do, but in consideration of my parents I thought it wise. However, since there is NEVER anyone at the reception during the day other than perhaps the housekeeper and I did try to phone the number that is displayed at the reception, but no one answered after two attempts. Finally there is the "breakfast". Continental breakfast consisting of coffee or tea and a croissant is okay, but not when you have to go down to the street ,exit the building, go around the corner to a bar that is able to handle up to 3 adults confortably - standing. No tables, no terrace, no chairs, nada. Emmanuele actually makes a good capuccino and has a variety of rolls and croissants from which you can choose one and I don't have anything against his fine establishment, but the "hotel" should not decieve would-be guests into beieving that they will receive a "normal hotel" breakfast in a hotel dining room. Of course they don't actually say that you will get a "normal hotel" breakfast served at a table with chairs in a breakfast room, but they certainly don't let you know that you will be squeezing into Emannuele's coffee bar. In conclusion the rooms aren't bad and are furninshing, bed etc. are modern, the rooms are only 2-3 months old. I only advise "caveat emptor". For the price Euro 125/night, even in Rome, you should get more.

  • Liked — The bed
  • Disliked — Breakfast and lack of service
  • Stayed September 2008, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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A Venere.com Traveller
nullnullSwitzerland
“Die Lage am Rande der Altstadt...”
4 of 5 stars Reviewed 1 May 2012
Google Translation

  • Stayed September 2008
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners. Read more Hide
Fermo, Italy
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“come vivere in centro a roma...”
5 of 5 stars Reviewed 19 December 2011
Google Translation

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Relais Piazza Del Popolo

Piazzale Flaminio 9, 00196 Rome, Italy
Price range (per night):* INR7,897 - 10,698

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