I booked one nght at this hotel and was told that I was to be in their new and updated hotel at Via della Giuliana, 80. I walked ages and ages from the train station and I was informed it was to be a short walk. I arrived to find a block of apartment buildings and not a hotel. I rang and the number would not connect. I then walked back to an internet place and emailed the hotel. I was informed that I had gone to the wrong address. I have the email confirmation of where I was supposed to be. I would be very wary booking this hotel.

Lovely place for those on a budget, would definitely recommend!

Stayed there as a group of four girls, found the rooms lovely and not as small as I expected from the reviews. Clean bathrooms and sheets etc, really nice view from the balcony and cheap mini bar!! They didn't change our sheets, but as we were only there for three days it didn't bother us. I think you could leave them folded if you wanted them changed but I'm not sure.

It is actually an apartment block where they rent out rooms, but we thought that made it feel a bit more authentic, and meant you weren't trapped in the typical tourist scene.

A little bit confusing trying to find it, its quite near the vatican. We got the bus from Ciampino Airport to Termini Station (There's one for 6 euros but the one we got was only 3.90 and couldn't see the difference.) Then got the Metro (Line B) to Ottaviano. (Metros great value as its only 1 euro for 75 mins, wherever you go). We came out of the street entrance that faces a postcard stand thing, then headed straight until the traffic lights, where we turned right and headed straight down that road. We thought we'd headed the wrong way when we didn't see it for a while, but it is down there. Just riiiiight at the end.

When you do see it, I think the number is 15 for the buzzer but I can't remember. We didn't actually spot it but luckily someone came out at the right time to let us in. It was on the third floor, there's a notice just inside the elevator. Just in case anyone, like me, didn't read the small print, reception is only available 10 - 2. Luckily we arrived at the right time anyway, so not sure what happens if you arrive outside those times, but worth bearing in mind!

Cleaner was absolutely lovely, and very helpful, although she doesn't speak any English.

The free breakfast was great, light but tasty, although we did find it the cafe was closed on Sunday! Thats probably my only criticism, and possibly how hard the beds were. Didn't notice it going to sleep but we all felt stiff in the mornings!

There's a lovely restaurant just across the road, run by a sweet couple and serves great food!

Would definitely go back!

Anyone who finds this place acceptable has obviously never stayed in a proper hotel or B&B. What everyone forgets to mention in their review, is that this is not even a hotel/B&B. Someone has just rented out a floor in a residential building and is selling tiny rooms as hotel rooms. There are no common areas (lobby, etc.) and not even a reception service so if you are the only guests staying there (they only have a handfull of rooms), you will be all by yourself in this building in the middle of nowhere and it would be quite spooky. They charge you $120, but are too cheap to even leave a hallway light on so you step out of your room in complete darkness in the main hall and need to turn on the light. VERY DIFFICULT TO FIND. Location not well explained. No one knows the street and IT IS NOT 'a few meters from the metro'. It took us an hour to find it lugging our luggage and going this way and then that. If they had said it is far from the metro, we would have simply taken a taxi! It is a very deceptive place. It is not even close to the Vatican, which was the reason we chose the place. The main door to the building was locked. No one answered when we buzzed. Thankfully, someone leaving the building let us in. We then had to go to every floor to find out where the place is-- no mention of the floor # although they have a sign in the elevator asking you to be sure you close all elevator doors after use. We finally found the door to the place and once again no one answered when we buzzed-- no one was there to greet us even though we arrived during their 'business hours' (11am). We had to call on expensive mobile roaming minutes to contact the owner so he could send someone to let us in. The place is essentially a very narrow hallway with a few rooms. Very stuffy, no windows in the main hall. You feel you are entering a grave. They say you have free WiFi, but there is nowhere to sit and rest your laptop!! No bath towels given and when we asked for some we were told towels are not normally provided for one night stays!!! The attitude of the lady who greeted us was terrible. Zero customer service. She made a big fuss about the fact that we had not reserved for our 4-year old son, although we assured her he would be sleeping with us. She did not believe me when I told her he is 4 until I had to pull out his passport to prove it. I tried informing the owner about these issues, but he was not at all receptive. Terrible start to our trip, but thankfully we stayed at lovely hotels for the rest of our stay in Italy. Save yourself the ordeal and stay at one of the many decent hotels around.

The location may be hard to find initially as no cab drivers know where it is - in a tiny street and within a residential building. but once you managed to find the hotel, it is conveniently located to the nearby Metro and Vatican City. The room design is indeed like the photos you see on the website ~ chic and pretty and there is also a modern spa shower in the bathroom. We like the idea of "staying like the locals" thus the old-fashioned elevator is a "highlight" during our stay there. The only down part is the breakfast which is served at a cafe nearby, mediocre pastry and coffee. Overall, We'll recommend this B&B to familhy and friends.