Anyone who finds this place acceptable has obviously never stayed in a proper hotel or B&B. What everyone forgets to mention in their review, is that this is not even a hotel/B&B. Someone has just rented out a floor in a residential building and is selling tiny rooms as hotel rooms. There are no common areas (lobby, etc.) and not even a reception service so if you are the only guests staying there (they only have a handfull of rooms), you will be all by yourself in this building in the middle of nowhere and it would be quite spooky. They charge you $120, but are too cheap to even leave a hallway light on so you step out of your room in complete darkness in the main hall and need to turn on the light. VERY DIFFICULT TO FIND. Location not well explained. No one knows the street and IT IS NOT 'a few meters from the metro'. It took us an hour to find it lugging our luggage and going this way and then that. If they had said it is far from the metro, we would have simply taken a taxi! It is a very deceptive place. It is not even close to the Vatican, which was the reason we chose the place. The main door to the building was locked. No one answered when we buzzed. Thankfully, someone leaving the building let us in. We then had to go to every floor to find out where the place is-- no mention of the floor # although they have a sign in the elevator asking you to be sure you close all elevator doors after use. We finally found the door to the place and once again no one answered when we buzzed-- no one was there to greet us even though we arrived during their 'business hours' (11am). We had to call on expensive mobile roaming minutes to contact the owner so he could send someone to let us in. The place is essentially a very narrow hallway with a few rooms. Very stuffy, no windows in the main hall. You feel you are entering a grave. They say you have free WiFi, but there is nowhere to sit and rest your laptop!! No bath towels given and when we asked for some we were told towels are not normally provided for one night stays!!! The attitude of the lady who greeted us was terrible. Zero customer service. She made a big fuss about the fact that we had not reserved for our 4-year old son, although we assured her he would be sleeping with us. She did not believe me when I told her he is 4 until I had to pull out his passport to prove it. I tried informing the owner about these issues, but he was not at all receptive. Terrible start to our trip, but thankfully we stayed at lovely hotels for the rest of our stay in Italy. Save yourself the ordeal and stay at one of the many decent hotels around.
