I tried very hard, but I could not bring myself to like this B&B at all. Considering it was the most expensive room of our 3 week trip as well (although I very much accept that our stay was over New Year's and this was already the best priced room we could get). This B&B was quite honestly not up to standard.
What I did not enjoy:
1. Size of the room: I think we had the D'Augustino room (not sure of the name). It was SMALL. It didnt even have space for a table. You can imagine what a nightmare it was when it came to packing. Oh sorry, there WAS a table. A folding sort. Which collapsed when I tried to assemble it. Not enjoyable.
2. Temperature: it was COLD and the room was not heated for most of the day. We spoke to Romeo about the lack of heating, and he told us that he was not allowed to heat the room after 12 midnight (If this regulation really exists in Rome...). Granted he then provided us the aircon remote, which improved things slightly. Still, not enjoyable waking up to a freezing room.
3. Poor breakfast: I really don't understand people raving about Bibi's cakes. They were nice, but they were over-baked... Cakes are also not breakfast. There was not even cheese, or cold meats, or bread and spreads. Nothing. I wanted tea. I helped myself to what was labelled "assam tea". It was MINT tea. Not a pleasant surprise.
4. Bad toilet design: the toilet bowl was on a raised platform which was poorly located. As such, when the floor gets wet, I almost tripped a few times getting out.
Now, the room was clean. Romeo was generally helpful (although he was not all that helpful when we needed to print our vatican museum reservations urgently; we had to traipse around the district before finding a shop that did it for 3 EUR for 2 pathetic printouts), The bottled water was nice. The bed was also quite comfy. But that doesnt change the fact that at 100 EUR a night, the small, almost hostel-like room and breakfast was extremely disappointing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
Dear Kim J Tan,
I think the problem is you and not our B & B 'cause you problems created by the time of booking as last minute for the night of New Year and perhaps the fact that you were desperate, and that' your revenge.
1)
Our breakfast is absolutely 'Italian so do not serve cheese, salami, and bread, and this' is written on our website and inside that you received in the mail before booking and we have no intention of making an international breakfast' cause we're Italian and our customers choose us for this to feel at home and try our specialties'.
2)
The heating and 'was great for everyone and it' impossbile keep the heating turned on the H24 and 'another one of your problem and not ours also we give you the remote control of warm AC.
3)
The kitchen and 'equipped with a large table and chairs where everyone is comfortable breakfast, and room and board and very convenient use by all and I do not know how you managed to break it (without even telling us) maybe used to support the above cases.
4)
The B & B and 'equipped with computers available for guests and WIFI but not' to hold a printer,
and 'your problem provide print your voucher in advance for the Vatican Museums for which we did not know anything.
5)
The bathroom and 'regular bathroom with toilet and shower with a large window that overlooks our private courtyard very quiet and reserved.
6)
You are wrong because the person 'in two days of living I have never said anything to my questions and i ask you if everything was ok and you answered "Tanks to was Great!" And you do not come from England ..... . but from China!
7)
This review and 'clearly an annoyance and not a real review and not understand why' TripAdvisor enables completely unjustified attacks similar
8)
Next time avoid a B & B and look for a good 5-star hotel and specify your requests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC