This is a charming hotel to stay in especially during the off-season. We initially got a very small room on a lower floor but then requested an upgrade to a larger room with an outdoor balcony overlooking the city which we promptly received. This nearly 360 panaroma view from this room on the upper floor unexpectedly came in handy when the New Year's Eve fireworks started. Fireworks exploded all around us for a truly magical light show. And the fireworks kept going. For nearly another 2 hours. It was truly amazing. The hotel staff is very helpful. And the free breakfast is a nice perk -- albeit with the same continental breakfast menu every day -- although the opening hours seemed to differ between the weekend and weekday so be sure to check. I think the weekend opening was 6:30 am and the weekday opening was 7:30. In either case, the kitchen stays open quite late since we were still able to get breakfast around 11:30 am one day. You can also order free espressos and cappuccinos. We also got to taste some local special New Year's food, a pasta and lentils dish and another lentils and pork/veal dish and glasses of champagne from the staff including kisses on the cheek on New Year's Eve. Be sure to look out for the sweet stray black lab mix who waits patiently outside the door and will willingly let you rub its belly... ;) Notes: (1) You have to ask for the wi-fi login and password and there's a wireless access point for each room; you also have to ask for the hotel safe card key, so you may want to request these things upfront when you check-in, (2) You can email the staff before you arrive and arrange tours (but during the off-season, there aren't really any tours available to reserve, although you may encounter a tour guide at the Pompeii ruins) and/or airport pickup via taxi (pricey but you may find it worthwhile), (3) The hotel location is excellent as it is right next to the rear back entrance of the Pompeii ruins, although you may find it more convenient to walk about a mile to the main entrance which is near the main train station. The hotel is also located about a convenient half-mile to the Sanctuario church in the city square and along the way this walk is filled with quaint shops, cafes, and restaurants. This may not be a 4-star hotel but it's a very good hotel if you make some effort and try to meet the staff halfway to get what you want or need.

The location of this hotel couldn't be improved upon.
The entrance is somehow exciting -with exotic fruit (kumquats, lemons, limes, oranges and grapefruit growing on the trees), exotic lighting, and canopys over the terrace. Soft music emanates from hidden loud speakers.
I stayed there for two nights, so that i could visit the ruined city of Pompeii which is across the road from the hotel entrance.

The bedroom was really quite small with limited facilities. No tea making facilities.
Breakfast was satisfactory but to up to four star standard. The decoration was old fashioned and seriously in need of redecoration. The bathroom door was badly scratched. There were wide cracks in the corrodor wall outside the bedroom door.

The bathroom was something out of a mental hospital from the 1950's. It was designed to be servicible. It looked awful. The grouting to the tiles did not look clean. There was no bath.
The WC was stuck in a corner.

Car parking is convenient across the road from the hotel and the chargesare included in the price of the bedroom.

I was very disappointed with the hotel which is rated third best in the town of Pompei.

The entrance to the hotel does not give the correct impression of what to expect in the bedrooms.

I spent 2 nights here in the off-season. Excellent location - directly in the middle of town, across the street from the ruins. Wireless internet and very friendly staff. The room and bathroom were clean, but I can't say that I really felt comfortable there. After reading the rest of the reviews I have to wonder if they are updating the hotel and I just stayed in a room that hasn't been updated yet. The lobby and hallway were beautiful but stepping into the room was stepping back in time. The room was very dated - I felt I was in a hasn't-been-renovated-in-30-years-resort hotel room.

this hotel is clean if a little dated in places. However its location is superb at the back of the Pompeii ruins and very close to the beautiful central square in town, where you can find a good selection of very reasonably priced restaurants and bars. The staff are very helpful and the garden is lovely at night. Breakfast is average, but then again you normally too full of pasta from the previous night to have this is a worry.

Best way to get this hotel is to take the circumvesuviana, bu choose the Sarno branch and you will be brought into the back of town rather than at the front gates of the ruins, which are a good distance away from the town centre.

It's terrific to spend a day in the ruins and then simply nip out of the back gates straight back to the hotel to cool down,cleanup and get ready to go out for a nice cold beer or an ice cream in the town which is only 300 m away.