We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chiaja Hotel de Charme – reviews, photos

3.0 of 5
Via Chiaia 216 | 1° piano - 1th floor, 80121 Naples, Italy
Hotel amenities
Offers & Announcements
Click for details
Chiaja Hotel de Charme
Ranked #12 of 195 hotels in Naples
4.0 of 5 stars 296 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

296 reviews from our community

    Trip type
Traveller rating
    126
    128
    26
    14
    2
Date Rating
New York City, New York
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Convenient, pleasant hotel, but on the basic side”
3 of 5 stars Reviewed 12 February 2012

The hotel is well located, the staff is pleasant, the rooms are pretty clean. And the living room lobby is a cozy place. All these make for a pleasant stay. But the rooms are very basic ---- the tile floors are totally bare, there are no amenities in the bathrooms (soaps, cups, place for cups), some of the bathrooms are of the type where there is no lip in the shower so one must learn to squeegee the water toward the drain. And some of the rooms are totally interior, so that there is no signal for either wifi or cell phone.

The breakfast is very very sparse. Within a half hour of the start, all the decent pastries, juices and most of the edible cereals are gone. No cheese of any sort. I am wondering whether the breakfast is a concession run by the breakfast waiter/barista, as it is so very very sparse.

Again, the location is wonderful, but the facilities are basic.

Room Tip: Ask for a room facing the larger courtyard.
See more room tips
  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ItalophileNJ about Chiaja Hotel de Charme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“a true hotel de"charm"”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

The hotel truly is charming but what makes it extra special is the staff. They promptly answered my many emails and were extremely helpful with all sorts of recommendations on arrival. Most importantly they arranged an excellent guide, Laura, to show us around Pompeii and Herculanuem for the day. This was one of the highlights of our trip.The hotel itself is very cute and overlooks a pedestrian street where there is always something to watch.( We stayed in Room 111) If you have lot of luggage like we did, don't fear, there is a lift to the first floor where the hotel is located and the hotel can arrange a taxi large enough to accomodate you all on the way back to the airport/train station at a very reasonable rate.All in all I would not hesitate to recommend this hotel.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask travelingaussie0 about Chiaja Hotel de Charme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great Value in Naples”
4 of 5 stars Reviewed 7 January 2012

The location of the Chiaja Hotel cannot be beat. To start I always felt safe approaching or leaving this hotel at any hour of the day or night. It is situated on a side-street that is Pedestrian-only during the busy shopping hours, and within a short walk along or off Via Chiaja, one can find every possible kind of place to shop or dine. We even found a great place for manicures (called Beauty Care) around the corner. It was an easy walk to everything we wanted to see in Naples.
The staff were absolutely excellent, offering helpful advice whenever we asked and suggesting lovely places to walk or dine. Breakfast was also excellent, and the afternoon pastry snacks were great-- and gave me the chance to try complimentary Baba a Rum and Sfoglietella at the hotel.
The room itself was small, perfectly clean but not well soundproofed. Our room lacked some "5 star" features -- the only mirror was at the bathroom sink and the water pressure in the tiny shower was weak- but these are things that are not so important. The price was very reasonable, making this a great value in Naples.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sampson76 about Chiaja Hotel de Charme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Overpriced, outdated, and misleading from reviews.”
2 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

The hotel is in a good location, other than that the hotel is very poor. The walls are very dirty as if they haven't been painted in 5 years, there are Arabiian magazines from the 90's and the T.V doesn't get a solid reception. Bathrooms are nice and water pressure is awesome. I would suggest another place from the overall experience.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask H2o594 about Chiaja Hotel de Charme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to stay”
5 of 5 stars Reviewed 21 December 2011

What a wonderful experience!The staff was very friendly and helpful. The location is perfect for its convenience to everything. Breakfast was excellent. The rooms comfortable and quiet. I highly recommend it.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NealNYC about Chiaja Hotel de Charme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Chiaja Hotel de Charme also viewed

La Ciliegina Lifestyle Hotel
4.5 of 5 stars 96 Reviews
Naples, Province of Naples
Show Prices ABS:HotelCheckRates-d1907065?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Piazza Bellini
4.5 of 5 stars 529 Reviews
Naples, Province of Naples
Show Prices ABS:HotelCheckRates-d646334?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Decumani Hotel de Charme
4.5 of 5 stars 443 Reviews
Naples, Province of Naples
Show Prices ABS:HotelCheckRates-d1068538?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 195 hotels in Naples, ranked by popularity »

Been to Chiaja Hotel de Charme? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Chiaja Hotel de Charme

  • Chiaja Hotel Naples
Address: Via Chiaia 216 | 1° piano - 1th floor, 80121 Naples, Italy
Price range (per night):* INR6,385 - 10,642

Owners: What's your side of the story?

If you own or manage Chiaja Hotel de Charme, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Chiaja Hotel de Charme
Show the lowest price for this hotel (from our partners)
Show Prices