My friend recommended this place because of its location and I must say, the view was beautiful and the location was good so no problems there.
The rooms were comfortable and the price was very reasonable so again, no problems there.
My main concern had to do with what seemed to be a charge for the essentials that other youth hostels would include such as internet or lockers. For example, you had to pay to use the Wi-Fi internet here on your laptop or mobile device and while you'd get a card that would work for 12 hours, it was 12 hours continuously so if you used two hours and decided to go out and do something and return a few hours later, your internet card would be useless. I didn't mind paying for internet since the price was very low but I was bothered that if you used internet, it had to be used continuously. The same thing applied to the communal computers but were good for an hour and if you used only a small portion, again it would be useless.
Another freebie in other hostels but not here was the fact that you had to pay to lock your valuables like passport, phone, etc. in. I had no problems with my roommates but accidents happen only once so having to pay 1 Euro for every 24 hour period was frustrating. However, if you had stuff that wouldn't fit into the lockers like a laptop, the staff would gladly hang onto it behind the main counter without a charge so that was good.
The staff was great though and very helpful when it came to things like printing out a boarding pass or other things so no problems there.
Breakfast wasn't anything to write home about since it was very basic, but I managed to enjoy a chocolate croissant and a cup of tea. No fruits or anything like that...
The shower in the room was quite small but it was clean so no problems there.
Overall, I had a good stay in this hostel but I think that if the lockers and internet could be resolved, it would be worth staying for sure!
- Ostello Mergellina Naples
- Ostello Mergellina Hotel Naples
