If you've never been to Naples before, and don't know much about it, I will STRONGLY advise you to NOT STAY IN THIS ENTIRE TOWN/CITY. If you value your life, the lives of your friends and family, and the people who think you are out touring Italy free spiritedly, you will NOT COME TO NAPLES. Naples is the poorest urban area in Italy, and by poor I mean hookers on every block, drug deals happening right in front of you, child beggars/thieves, pickpocketing right before your eyes, trash and garbage everywhere (I felt like I was walking through the slums!) and its perfect breeding grounds for human trafficking, that I have ever witnessed in a developed country. I wished someone had of told me about it before I WASTED hundreds of Euros between the train fares (118 Euros!) and the hotel room, that I didn't even stay at, at the Hotel Eden.
I checked into the Hotel Eden and was told that the room was 70 Euros, and there is internet, but there was a charge, however, you can use their computers and get online for free. I told the guy that I really needed internet, and I don't have to have it in my room, I'll bring my laptop down here or use their computers if necessary. I needed to book the next leg of my trip that night.
Saw the room, it was good enough, nothing to really get excited about, so I told them I'll take it. I went and dropped my stuff up in the room, then left to look for dinner, at some pizza place but I couldn't find it. However, I did get a little lost and saw some really shady business, almost got ran over by these crazy drivers, and was completely prepared to get mugged in full daylight. I even left my passports and important stuff at the hotel, just in case they stole everything I had on me. Was gone for 30 minutes, came back to room, sat in here for about an hour, trying my best to get the internet to work. Then spent the next hour deciding whether I should stay or leave this place. I wasn't going to go back out there again, not after all of the bums, the people selling fake Louis Vuittons, sunglasses, and everything else that China makes was shoving it in my face, oh and did I mention that everyone looks at you like they are evaluating if you are worth their time to jump you for your things? I grabbed my things went downstairs and told them I'm leaving and here's my key.
They asked if I paid for it, and I said no. Besides the cockroaches that were crawling up the walls, and hanging out in the light fixtures, (I was willing to deal with that for a night), I was not going to stay because there is no internet here like I was promised. I told them I was there for 3 hours, and the internet has not worked the entire time and I need to leave and find another hotel. This time it was a different guy, and he raised all hell about me needing to pay for 3 hours wasted in a seedy hotel. I told him, it's not fair that I pay for an entire night, when my main concern was that the internet was available. Then after 15 minutes of fighting with him, and paid the 70 Euros, and made my way out the door, all of a sudden the owner of the hotel comes to the door, and yells at me in Italian, and the manager of the hotel runs out of the door asking me to give him the key to room back, and if I need it when I get back in tonight, he will give it to me. I said no, I'm not giving you the plastic key to the room, when who knows if he'll just boot me out on the streets for the night EVEN THOUGH I PAID. I'm telling you, this is a SHADY HOTEL in a very SEEDY TOWN. The owner starts yelling at me in Italian to give back the key, I'm talking about YELLING at me, and I kept telling him that I don't understand what he is saying, and he starts pushing me, PUSHING ME, and grabbing my luggage and trying to snatch my cell phone out of my hand. At this point I've had enough and start yelling at him back, and then he hits me twice more, and after the 3rd time, i started hitting him back, and pushing him off of me, and trying to keep my things from being taken. I pulled the stupid plastic card out of my purse and gave it to them, and then the OWNER PUSHES ME AGAIN, and starts yelling in some gibberish Italian, as he walks back into the hotel. He kept saying he's going to call the polizia, and I'm like, YOU'RE THE ONE HITTING ME! I was ready to call the polizia except I had no idea what their number is, if he had of pushed me to the ground.
Nonetheless I left Naples in a quick hurry. I am charging back that hotel stay, and getting my money back. This is the 5th hotel that I've stayed at in my tour of Italy, and NO ONE has ever treated any of their guests this way. Besides the horrible experience, the hotel "appears" to be clean and nice. The reception and lobby smells like urine and heavy smoking. The maids look like they were up to no good. The noise level is sooooo bad! You hear everything! And I don't need to mention that there is no lock on the windows that have semi-balconies that anyone can WALK right into your room. And the needless to say, the front desk people will accost you, apparently.
Room Tip: Make sure you look at the room first.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC