If I ever went back to Naples, I would use this hotel again. Thing is, I'll never go back to Naples. I was only there for 1 day and spent the whole time looking over my shoulder waiting for the mugging. It is a dangerous city and you have to be on the lookout at all times. The hotel was nice and clean. Nice balcony with a view of the volcano. Friendly reception. So I'd say the hotel was good value for money but if you have a choice of going to Naples or somewhere else, I'd take the somewhere else!

Hotel Garden is very close to the main railway station in a part of town that is supposed to be a bit dodgy but it was an easy walk through to the historic centre that is vibrant and happening. There was secure parking nearby which the hotel provided discount to and that took all the hassle out of parking in the city. The room was comfortable and the reception downstairs had free WiFi for guests which was a bonus for us. The garden turned out to be a large terrace up near the breakfast room and is probably where you sit in the summer but in Spring the weather was unpredictable. This was a good base to stop for the night.

We booked the hotel in advance through its website, and soon realised that it was easy with our money - though the big hit came later.

The 5% deposit was processed via HOSTELBOOKERS.COM, and on top of that the hotel itself took EUR0.01 from our credit card. Problem is, our credit card company charges fee every time the card is used overseas, so that was a useless waste.

When time came to settle the bill, the receptionist, who was speaking OK Eglish earlier, out of sudden could not understand words "deposit", "paid already" and such (or read the printout of website booking form). He quoted somewhat lesser rate for the room, than in the original website quote, but counting the deposit we paid already we were few euros worse off . Hell with it, we thought, as we were in a hurry.

The most unpleasant realisation came a few days later, when we counted the money we had in the wallet left in the hotel's safe deposit box at the reception (there was no safe in the room) . We discovered we had less money that we should have ( we kept records), as there were one or two bills missing from the packs of ten bills of foreign currency. It was a significant hit.

The wakeup call we requested has never come, the WiFi Internet was only available in the hotel lobby which is dark and narrow passageway. Room was big, bright and airy, being on the 6th floor it was reasonably quiet, breakfast was OK by Italian standards.

The hotel is close to the train station, the area one has to pass through is quite depressing with hawkers, beggars, rubbish everywhere.

- Hotel Reception was very good.
- Room was not clean.
- Television had only a red color with no voice.
- Locate in a unsafe location with no sea view (but near the train station).
- Only has wireless internet at the reception with only 30 minutes duration.