You cannot expect a lot for this money in city center, but hotel was in general nice. The room was spacious and clean and internet was for free - and that is all that I needed for 2 nights single stay. The staff was amazing - very very nice and helpful. It is hard to say about localization - it was convenient as close to the train station, what was important to me, but not very safe - although after visiting this city I doubt if there is any safe and nice location...

Pretty close to the main station. But a shady locality. However, everything was right. We got what we paid for. Clean rooms. Breakfast wasn't really that good. But I still wouldn't complain. No problems with anything. Quite satisfied.

The hotel is located in a pleasant little place. It is near the train station (10 minutes walking distance, less than a mile) which is an advantage but a dirty street, in the night "strange" company. The hotel occupies the top floor - enter by the staircase next to the other apartments. Quite a reasonable price. Rooms spacious and clean, but please check before booking as not all rooms have private bathroom. A typical Italian breakfast - you can not eat it - the same sweet rolls and hazelnut cream. Support very nice and helpful. It is free internet access (WIFI)

We stayed in two hotels in Napoli, before and after spending some time in Sorrento. The first was Hotel Zara and the second was Hotel Casanova. They were the same price and both were good value and well-located if you are travelling by train and are not worried about the rather insalubrious environment around the station. They may well be run by the same management as they seemed to share some of the same staff. We thought Casanova was the better of the two, though Zara was a bit closer to the station and included a reasonable breakfast.

Arriving at night was not as scary as some of the comments had led us to believe. We walked quickly from the station, ignoring the touts, and found a big pile of rubbish outside the door of the building where the hotel was located. The lift needed a five cent coin, which we didn't have, so we walked up the two flights of stairs, not too bad as we had minimal luggage.

The room was small but adequate, with a little balcony overlooking the street, which we liked, and a wash basin. The bathroom, quite clean, was next door, and appeared to be shared with only one other room, so we had no problem with access.

Unfortunately the WiFi did not work for us at all, though it does in most hotels we've stayed in on our Italian trip. We were able to use a computer in the reception area, which was not available in the morning as the area was used for breakfast.

Overall, the hotel is good value if you get it at a special rate. We had a pay-in-advance no-refund deal which made it very worthwhile. And it was very convenient for arriving late at night.